Craig Bandy

I had an outstanding experience getting an oil change! The service was fast, efficient, and incredibly professional. The staff was friendly and made sure I understood everything about my vehicle’s mainten The service was fast, efficient, and incredibly professional. The staff was friendly and made sure I understood everything about my vehicle’s maintenance. They even performed a complimentary multi-point inspection, giving me peace of mind that my car is in great shape. The waiting area was clean and comfortable, making the short wait even more pleasant. I highly recommend this dealership for all your car service needs—top-notch service every time! More

by Felix Anthony Vasquez Verified Customer Verified Customer

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I was given great customer service and had the full service explained and notified as each was done service explained and notified as each was done More

by jonstuart Verified Customer Verified Customer

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They were on time and finished the job when they said, however when I came to pick it up, my car was making a strange sound. Turns out when they replaced the filter, several leaves fell below and got stuc however when I came to pick it up, my car was making a strange sound. Turns out when they replaced the filter, several leaves fell below and got stuck in the fan, so they had to fix it and it took an additional 30 minutes. More

by lindseyhargrave13 Verified Customer Verified Customer

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Max was very knowledgeable and easy to work with! He made our experience enjoyable! Thanks Max! He made our experience enjoyable! Thanks Max! More

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After the last 30,000 mile service for my car is emitting gas fumes. It has never done that before. gas fumes. It has never done that before. More

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I honestly wish I could give this dealership a big fat ZERO! Completely dishonest and extremely unprofessional. I bought a “certified used vehicle “ which started giving me problems not much longer after ZERO! Completely dishonest and extremely unprofessional. I bought a “certified used vehicle “ which started giving me problems not much longer after purchasing. My driver door started making a clicking weird sound and when I took it in for service they first off wanted to charge me for something that they had to fix, then the tech stated that it seems like the car has been in an accident before , when I have never since I bought the car been in an accident. It seems like the framework is off in the car and I’m pretty sure they hid the fact that the has been in an accident since my hood won’t completely close and its uneven , we mentioned it to them and they refused to fix it!! They have been awful to deal with from day one. Please avoid at all costs. More

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My experience has been less than average. They have no stock. They say I'm on their waitlist, but I never receive an update. I expect a better response to a buyer willing to spend alot of mon They have no stock. They say I'm on their waitlist, but I never receive an update. I expect a better response to a buyer willing to spend alot of money on a Toyota SUV. I really have'nt worked with anyone yet. I'm still looking for a 2023 SR5 4wd. More

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Derek is superior at explaining the car to me and clearly answered my questions. Their finance person was extremely helpful in giving me the finance picture. These men were polite and did not pressure me i answered my questions. Their finance person was extremely helpful in giving me the finance picture. These men were polite and did not pressure me into buying this car. It is a great car. More

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That was the first time I bought a car from a woman, my salesperson, Robin, was an expert in teaching about all of the safety technology. She was so patient and helpful salesperson, Robin, was an expert in teaching about all of the safety technology. She was so patient and helpful More

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Overcharged for service by several thousand dollars. I had my car serviced there regularly and my car was certainly in their system. But when rodents chewed my wiring harness, their estimate was $2000 mor had my car serviced there regularly and my car was certainly in their system. But when rodents chewed my wiring harness, their estimate was $2000 more than other area dealerships. When I called up corporate to complain, Toyota of Santa Cruz said - "Oh, what years is your car? Sorry, we gave you the wrong bid." What a load of crap!!! More

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