Covey Key

Worst experience ever with a dealership. Car broke on the way home from purchase. Has been with them for two months, they refuse to fix it or pay for it to be fixed anywhere else. Extended w Car broke on the way home from purchase. Has been with them for two months, they refuse to fix it or pay for it to be fixed anywhere else. Extended warranty refuses to pay for it. No manager will answer their phone or return a call, they refuse to even say who their head manager is. The entire place is a scam. More

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Tim, Shaun, and Covey made the process of purchasing a vehicle extremely easy. They were amazing. vehicle extremely easy. They were amazing. More

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Had a great experience purchasing my Tahoe with Mohamed Toure and the rest of the Nissan group Toure and the rest of the Nissan group More

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I purchased a 2020 Honda Hr-V from Nissan of Richmond on June 19,2019. There was a small cosmetic imperfection on the hood which the dealership agreed to fix as a condition of purchase. I agreed and purchas June 19,2019. There was a small cosmetic imperfection on the hood which the dealership agreed to fix as a condition of purchase. I agreed and purchased the vehicle. I took the vehicle back about 2-3 weeks later to have the imperfecrion repaired. It took almost 2 weeks. I was called at 4pm on a Friday and told to come get my car right then. I live an hour and fifteen minutes away. I advised the rep I couldn't come until Saturday morning and he was frantic! Insisted O come right then, again I said no. I went to get the car on Saturday morning and discovered MORE damage to the front of the car than when I dropped it off! I guess I know why they wanted me to pick it up Friday night. Every one acted dumbfounded when I pointed out the damage and suggested I make an insirance claim! ABSOLUTELY NOT!! So I was told that they would orderthe parts to fix the damage that following Monday...here I am a week a later and I was just told they are "trying to secure the part". I am livid. I am being given the run around. A quick Google search found the part on 5 different websites. Obviously they think I'm a fool or that I'll just let it go. But I won't. And I will NEVER use this dealership nor would I recommend it to anyone ever!!! Spen your money with an honest dealership. Don't deal with these people. More

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