Covey Key
Covey Key at Nissan of Richmond
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Covey Key

Finance Manager

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Covey Key

December 02, 2024

Dealership Rating
Employee Rating

I had an outstanding experience with Jamee ! She was knowledgeable, patient, and genuinely attentive to my needs. Her professionalism made the entire process smooth and enjoyable. Highly recomme More

by slscot032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamee Robinson, Kyle Richardson , Tim Glover

Dec 02, 2024

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamee Robinson Owner Loyalty Manager

November 21, 2024

Dealership Rating
Employee Rating

We had an excellent experience with our recent purchase of a Nissan Rogue at Nissan of Richmond. Tim was patient, professional, and thoroughly answered our questions. He wasn’t pushy and worked to find us More

by Jabeen
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Glover

Nov 21, 2024

Nissan of Richmond responded

Thank you, Jabeen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

October 27, 2024

Dealership Rating
Employee Rating

Worst experience ever with a dealership. Car broke on the way home from purchase. Has been with them for two months, they refuse to fix it or pay for it to be fixed anywhere else. Extended w More

by D. Travis Brandel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2024

Nissan of Richmond responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamee Robinson Owner Loyalty Manager (804) 346-4200 ext: 1308

October 13, 2024

Dealership Rating
Employee Rating

Tim, Shaun, and Covey made the process of purchasing a vehicle extremely easy. They were amazing. More

by kharv510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Glover, Shaun Roberson

Oct 13, 2024

Nissan of Richmond responded

Thanks for sharing about your experience with Tim, Shaun, and Covey here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Jamee Robinson Owner Loyalty Manager

September 06, 2024

Dealership Rating
Employee Rating

Had a great experience purchasing my Tahoe with Mohamed Toure and the rest of the Nissan group More

by Lisa H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahamadou Toure

Sep 07, 2024

Nissan of Richmond responded

Thank you, Lisa, for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

August 19, 2024

Dealership Rating
Employee Rating

I purchased a 2020 Honda Hr-V from Nissan of Richmond on June 19,2019. There was a small cosmetic imperfection on the hood which the dealership agreed to fix as a condition of purchase. I agreed and purchas More

by lagray1375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chandra Wright , Alden Logan, Manny, Darren, Shawn

Aug 22, 2024

Nissan of Richmond responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jennifer Herrera Owner Loyalty Manager (804) 346-4200 ext 1045

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