Courtney Wilson | Page 14
Parts Manager
Serra Nissan of Birmingham
1500 Center Point Pkwy
Birmingham, AL 35215
149 Reviews
Write a Review149 Reviews of Courtney Wilson
March 30, 2020
Great customer service, Take care customers in a timely manner, friendly and efficient. I would not hesitate to spread the word about the service that I have experience in coming for service. manner, friendly and efficient. I would not hesitate to spread the word about the service that I have experience in coming for service. More
Other Employees Tagged: Scott Fuller , Matt Henry
March 26, 2020
I was very very pleased with the customer service that I received on yesterday. I didnt have to wait too long and awesome work was done to my car. I definitely am a very very satisfied customer with nissan. received on yesterday. I didnt have to wait too long and awesome work was done to my car. I definitely am a very very satisfied customer with nissan. Thank you so very much. More
Other Employees Tagged: Curtis Lloyd, Payden Sewell , Anthony Alston, Matt Henry, Brian Thompson
March 02, 2020
Servicing of my 2018 Frontier SV 4x4 CrewCab Truck Matt and Amanda were outstanding Service Reps, the actual mechanic was very thorough and proffessional. Scott the Service Manager has always been hel Matt and Amanda were outstanding Service Reps, the actual mechanic was very thorough and proffessional. Scott the Service Manager has always been helpful and willing to listen to any problems I had. All the people in the Service Dept were friendly and courteous, they have always made the visit for my Frontier's services a real pleasure. The entire group of service people have always gone out of their way to make sure that my truck was serviced fast and correctly. This is the main reason that I drive over 30 miles to use that Dealers service dept. when I could use a much closer Nissan dealer. More
Other Employees Tagged: Scott Fuller , Matt Henry
February 11, 2020
Working with great people The experience was great these are the best people to , work on your car in the world they have great service . They really care about there custome The experience was great these are the best people to , work on your car in the world they have great service . They really care about there customers. More
Other Employees Tagged: Scott Fuller , Kyle Towner
January 04, 2020
Great service The service was timely. The personal were friendly and concerned. The waiting area was pleasant.. All of the staff seem to care that I had good servic The service was timely. The personal were friendly and concerned. The waiting area was pleasant.. All of the staff seem to care that I had good service. More
Other Employees Tagged: Matt Henry
December 30, 2019
Front Brakes Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes wer Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes were roaring, technician had to turn rotors again, said to machine was not working properly. Technician had to repair machine and re-turn rotors. My concern is since rotors had to be turned twice, next time I need brakes. I’ll probably have to buy new rotors. Where if the rotors were only turned once, if machine was working probably. I would have at least one more turn on the rotors, before the rotors are to thin to turn again. More
Other Employees Tagged: Scott Fuller , Matt Henry
December 17, 2019
Best Service Dept in Bham Absolutely great customer service provided! I felt like I was VIP & didn’t have to worry about anything. The guys really took care of my vehicle & ga Absolutely great customer service provided! I felt like I was VIP & didn’t have to worry about anything. The guys really took care of my vehicle & gave me confidence in their abilities. More
Other Employees Tagged: Anthony Alston, Matt Henry
November 19, 2019
The customer service was great. The team members show that they care about you. They are detailed in explaining your visit. They make sure you understand what jobs they performed. The team members show that they care about you. They are detailed in explaining your visit. They make sure you understand what jobs they performed. More
Other Employees Tagged: Scott Fuller
November 18, 2019
Very professional and professant The Staff was very professional and had a positive attitude which sometimes means a lot when you've had a long day already. A smile 😃 can brighten a The Staff was very professional and had a positive attitude which sometimes means a lot when you've had a long day already. A smile 😃 can brighten a person's day. More
Other Employees Tagged: Scott Fuller , Randy Hicks, Xavier Johnson, Lavender, Vincent
October 16, 2019
It was okay They were very polite and handle everything with care but there was only one negative about my experience and it was the fact that the "no cooling" cl They were very polite and handle everything with care but there was only one negative about my experience and it was the fact that the "no cooling" cluase was not properly explained to me prior to me signing the contract. More
Other Employees Tagged: Curtis Lloyd, Scott Fuller , Anthony Alston, Amy Caretti, Christoper Duff, Danny Tuggle, Mortimer Virves

