Courtney Pooler
Courtney Pooler at Audi Meadowlands
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Courtney Pooler

Service Advisor

Audi Meadowlands

425 NJ-3 East
Secaucus, NJ 07094

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4.3
264 Reviews

Dealership Experience

6 yrs

Industry Experience

6 yrs

4.3

264 Reviews

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264 Reviews of Courtney Pooler

June 15, 2024

Dealership Rating
Employee Rating

I bought my car from this dealership and the service department is absolutely abysmal. I will never return. Vincent was inattentive. More

by KSMITH10245
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Vincent Munoz, Dimitriy Gervas , Reputation Management

June 08, 2024

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I waited for nearly 4 hours till everything fixed. But now I feel better I feel safe More

by masuchiyaeko
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Recommend Dealer
Yes

June 06, 2024

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"Audi service department exceeded expectations with exceptional service, professionalism, and efficiency. Highly recommended." thank you More

by Gmercedes448
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Recommend Dealer
Yes

May 31, 2024

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Both Stan and Dimirthy ( Service representative) are thorough professionals. They are very informative and polite individuals. More

by CHITTAMOHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Pooler, Stan Boksz, George Vega, Dimitriy Gervas , Reputation Management

May 25, 2024

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Ridiculous wait for car service. Over 24 hours at service shop then over hour wait for car wash. We asked a service person to get the car out of the car wash cause it was way too lon More

by Pkris4u
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Recommend Dealer
No

May 18, 2024

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Went for an oil change in December, which took 2 hours. Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried More

by supysingh93
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas , Reputation Management

April 30, 2024

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Very good experience . Very well organized and the service was done very well. Thank you More

by rajatpatnaik04
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Recommend Dealer
Yes

April 24, 2024

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Excellent service Please visit this dealership. They have excellent service for 50k miles and other services More

by THALLAVINAY3
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Recommend Dealer
Yes

April 16, 2024

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It was a great experience, since the appointment, everyone working to make the best experience showing me all the features that was necessary More

by Rafael_schiller
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2024

Audi Meadowlands responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with us, from the moment you made your appointment to the time spent exploring the features of your vehicle. Warm Regards, Michael Hill mhill@benzelbusch.com

March 14, 2024

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Employee Rating

Super The attention was extremely good. Robert was very involved and kept me inform of all the details. I would recomend to my friends and family. More

by solo978
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Courtney Pooler

Mar 15, 2024

Audi Meadowlands responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Robert provided you with excellent attention and kept you informed throughout the process. Ensuring our customers feel involved and well-informed is a top priority for us, and we're glad to hear that Robert went above and beyond to make sure you had all the details you needed. Warm Regards, Michael Hill mhill@benzelbusch.com

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