Courtney Johnson | Page 6
Sales Consultant
Koch Bethlehem Ford
2135 W Union Blvd
Bethlehem, PA 18018
Dealership Experience
7 yrs, 7 mos
Industry Experience
9 yrs, 2 mos
122 Reviews
Write a Review122 Reviews of Courtney Johnson
September 20, 2021
I would never buy a truck from this place again. I test drove a truck which I noticed the ac didn't work. Upon return I informed them of this and said I would buy the truck if the ac worked. They assured m drove a truck which I noticed the ac didn't work. Upon return I informed them of this and said I would buy the truck if the ac worked. They assured me it worked, they said they just put a new condenser in it. They said they would charge the system and it should work. And it did for 3 days until all the freon leaked out. The compressor was bad. When I informed them I wanted it fixed they would not fix it. Just diagnose but I would have to cover the cost. Problem is I expressed concern about this issue that I wanted ac working 100% conditional of buying the truck. They didn't come through on their word. After buying the truck they set me up with a complimentary oil change 4 months after buying. That was today. I drove a half hour to dealership to drop it off for free oil change. When I arrived the service tech said " I was not scheduled for today and could not fit me in" they gave me an appt but never put me in the schedule, xxx? I gave 2 stars rather than one because after me getting angry explaining the issue they said they could squeeze me in. I will never buy from this dealership again. Liars, Unreliable and scammers. More
August 24, 2021
Excellent service! Courtney Johnson and her associates really helped me in a pinch and went above and beyond to get a truck ready for me at a fair price. I had an excellent experience with this place. I really helped me in a pinch and went above and beyond to get a truck ready for me at a fair price. I had an excellent experience with this place. I trusted them enough to drive from another state to pick up a truck they had and they didn’t let me down. They even rushed to get it ready with me and walked me through every step of the process. They even helped me set up my insurance and gave me general advice about my policy with no direct benefit to their team. More
August 11, 2021
The manager pulled a rabbit out of his hat and Courtney hands down rocks..literally took minutes to achieve my goal of a first time buyer hands down rocks..literally took minutes to achieve my goal of a first time buyer More
Other Employees Tagged: Ricky Pagan, Matt Pinteno, Royce Weinssen
July 20, 2021
The dealership did a good job on the trade in of our leases to get a new car. Courtney Johnson was very kind to me and my wife. leases to get a new car. Courtney Johnson was very kind to me and my wife. More
Other Employees Tagged: Bob Haag , Steven Barker, Kevin Kresge, Ricky Pagan, Matt Pinteno, Royce Weinssen, Justin Wildman
July 14, 2021
Someone was right there to help us find what we needed. Very friendly. The day we were there it was 97 degrees outside and the airconditioner was out in the building. Courtney made sure we had water and a Very friendly. The day we were there it was 97 degrees outside and the airconditioner was out in the building. Courtney made sure we had water and a fan while going through the process. More
July 11, 2021
The Ford Sales and Service has always been very efficient and kind in response of whatever is needed.. It is always very easy to schedule an appointment. Thank you! and kind in response of whatever is needed.. It is always very easy to schedule an appointment. Thank you! More
Other Employees Tagged: Steven Barker, Kevin Kresge, Justin Wildman, Anthony in Service
July 09, 2021
Hands down the best dealership experience I have had. Was just looking on the lot due to being stuck in a car I did not want. The amazing employees at Koch Bethlehem Ford were able to pull off something I fi just looking on the lot due to being stuck in a car I did not want. The amazing employees at Koch Bethlehem Ford were able to pull off something I figured no one was going to be able to do get me out of the car and into a truck I wanted. More

