Courtney Gruenberg

Findlay Nissan Henderson responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we understand how frustrating unexpected repairs can be so soon after a purchase. We take concerns like this seriously and would like the opportunity to look into what happened, including the concerns you raised about the vehicle history and your attempt to reach us. Please reach out to me directly at your convenience so we can review your situation and work toward a resolution. Thank you for your feedback. Alyx Gargiulo Owner Loyalty Manager (702)558-5826 Findlay Nissan

Findlay Nissan Henderson responded

We’re really sorry to hear about your experience. What you described—miscommunication, missed details, and not being addressed correctly—is frustrating, and we understand why it left you feeling disappointed. This is not the level of care or attention we aim to provide, especially to someone who has recommended us in the past. Your feedback is important, and we’ll be addressing this internally to ensure better communication and attention to detail moving forward. If you’re open to it, we’d appreciate the chance to make this right. Please reach out to me directly so we can look into what happened and work toward a better experience for you. Thank you for bringing this to our attention. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Unlock Excitement ​​​Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014