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Courtney Graves
Courtney Graves at Honda of Kenosha
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Courtney Graves

Sales & Leasing Consultant

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.7
168 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.7

168 Reviews

Write a Review

168 Reviews of Courtney Graves

January 16, 2025

Dealership Rating
Employee Rating

The low level people are great. Management was extremely difficult to work with and flat out lied to my face. Too bad they had to ruin the whole experience. More

by weaselander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Al-Ashi

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Jan 20, 2025

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 14, 2025

Dealership Rating
Employee Rating

Good experience salesperson was very pleasant to talk to happy with model and color of the car More

by margaretrepp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Marti

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Jan 15, 2025

Honda of Kenosha responded

Margaret, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2025

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Employee Rating

Working with Courtney (sales person) and Adam (finance) was a GREAT EXPERIENCE!! Also Joe Valente in service forwarded the service records for my car and was EXTREMELY HELPFUL!! I’ve had the best experienc More

by frankroznik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi, Joe Valente

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Jan 10, 2025

Honda of Kenosha responded

Thank you, Frank, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 24, 2024

Dealership Rating
Employee Rating

Courtney was a pleasure to work with and worked to meet our needs and expectations. More

by randyweltzien
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jesus Marti

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Dec 29, 2024

Honda of Kenosha responded

Thank you, Randy, for taking the time to share your thoughts on working with Courtney and our team. We're glad to hear we delivered such a great experience!

December 14, 2024

Dealership Rating
Employee Rating

Super easy to get in and out of there with a great vehicle. Awesome customer service will be sticking with them for any vehicle purchases! More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rodriguez

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Dec 15, 2024

Honda of Kenosha responded

Lauren, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 18, 2024

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Employee Rating

Good service from the representative looking for good options for me and I like the car a I got from you guys More

by migueldepaz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 18, 2024

Honda of Kenosha responded

Thank you so much for your kind words, Miguel. We appreciate you taking the time to leave us this feedback and we're glad to hear you like your new car. Please let us know if there's anything else we can do for you!

November 05, 2024

Dealership Rating
Employee Rating

Courtney and Moussa were wonderful to work with. They made the entire process less stressful. I was very pleased. More

by khillsland
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi, Mousa Abuhassan

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Nov 06, 2024

Honda of Kenosha responded

We are so glad that Courtney and Mousa had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 04, 2024

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Employee Rating

This is my third lease through Honda of Kenosha and I appreciate the helpful attitude of everyone involved. First class service. More

by tgray451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Honda of Kenosha responded

Thank you for the kind words! We truly appreciate your loyal business. Please don't hesitate to let us know if we can be of further assistance.

November 03, 2024

Dealership Rating
Employee Rating

No call backs after first conversation. Left 6 voicemails for both General Mgr & Sales Mgr More

by patty.damask
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Pedro A Contreras , Amy

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Nov 07, 2024

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve.

October 04, 2024

Dealership Rating
Employee Rating

Courtney was very helpful and kind during the process of leasing a new car. Honda of Kenosha should be very grateful to have her as an employee. More

by Weide001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi

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Oct 06, 2024

Honda of Kenosha responded

Thank you for your review and kind words for Courtney. Please don't hesitate to reach out to us if you have any concerns or need further assistance. We appreciate your business and hope to see you again!

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