Courtney Doran
Courtney Doran at Scott Honda of West Chester

Courtney Doran

Service Customer Care

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

Contact Me
not yet
rated
2 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 3 mos

Languages Spoken

English English

French French

not yet
rated

2 Reviews

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2 Reviews of Courtney Doran

June 27, 2025

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Employee Rating

I took my car to Scott Honda for Service. They did a great job. A few weeks later I received a solicitation for a vehicle service contract from Zurich a third party. They sold my personal inf More

by Davepsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willie Carter , Duke Scott

Jun 27, 2025

Scott Honda of West Chester responded

Our sincerest apologies. Thank you for writing this 1-star review and bringing it to our attention so that I may speak with Willie and share the disappointment and absolute frustration it created for you. This is important feedback. We're grateful to receive it and committed to making corrections. We want to meet high expectations for customer care. This is not the way to do it.

Jun 27, 2025

Davepsu responded

This issue is not closed. I want to know why my personal information was released to a third party without my permission. I need written confirmation that my personal information has been removed from Zurich's systems. I want to know why Courtney promised that Mr Carter would call me in a minute and why he did not call me until noon the next day.

May 28, 2024

Dealership Rating
Employee Rating

From my initial contact with Courtney, the explanation of services by Chris, to my tech followup with John Rooney, I was impressed with how personable and professional the staff at Scott Honda are. I am new More

by shelly68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Wisler , John Rooney

Jun 03, 2024

Scott Honda of West Chester responded

Shelly, thank you for taking the time to leave us a review! We are glad you felt our welcoming culture. The best compliment is receiving your stars. We appreciate you!

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