Courtney Delmore

It was a complete bait and switch. We drove over 45 minutes to see one specific car, that they said was on site. When we got there we were told it was at their other dealership in Stam We drove over 45 minutes to see one specific car, that they said was on site. When we got there we were told it was at their other dealership in Stamford. Then we were told that car and another we were considering were both sold.  The sales person also passed us off to another newer employee because she double booked the time. Only car they had for us to test drive was a new fully-loaded Kona. The salespeople tried to put me in a N-line car as well as the brand new Kona, no matter how many times we said we didn't need or want that level of car, or even a brand new car for that matter. When we tried to tell them that we were miles apart on numbers in terms of monthly payments, we were told that we were crazy...when the numbers we were originally looking to hit were on the original car, not the more expensive trim level and or completely different car that we had no interest in.  I was also offered zero for my current vehicle. The salesperson chuckled and said  "this is just going to be wholesale" and never actually said the offered value was $0, they just assumed we knew what they meant. But they told us they would keep it and just transfer the plates (we are actually getting $1,000 for it). It was bait and switch every way you could imagine, from vehicle to sales people.  Complete waste of time. I could maybe believe that one vehicle was sold between 1 hour before closing on Tuesday to 30 minutes after opening on Wednesday...... but two? Really..... Both cars are still listed as available on the website. I'll be getting my Kona from a different Hyundai dealership with honest staff. Especially since the salesperson was so quick to bad mouth the business practices of other Hyundai dealerships in the tri-state area.  I am picking up my car tomorrow afternoon, and will never shop either of their locations again.  More

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Bait and switched us. Had us drive to see a car she never even had. Told us car was sold, when days later it is still on the site. Had us drive to see a car she never even had. Told us car was sold, when days later it is still on the site. More

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I just purchased a Genesis GV70 from Courtney Delmore today. I had been in previously over the summer to learn about the car since I had seen them around my neighbor and liked the way they looked. He ble today. I had been in previously over the summer to learn about the car since I had seen them around my neighbor and liked the way they looked. He blew me away upon meeting him, professional, knowledgeable, and courteous is the best 3 words I can describe me. I could have went to any Genesis dealership in CT but when I was ready I make the purchase I came back to Danbury because of him. I would HIGHLY recommend Courtney to anyone interested in buying this car. I also went to Audi, Mercedes and BMW before coming to him and The only mistake I made was not going to him first. He is the best, makes you see like a friend and is not your typical car salesmen. I’m addition for the money I’m spending I truly feel Genesis is the best bang for your buck. I was not impressed at all with the other known luxury cars current models or selections. I can’t wait to pick up my new car this week. Thanks again Courtney and Genesis of Danbury for all your help in selecting my new car! More

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Although I was not at this location in person, everything from my expectations was done very well. Courtney was very professional, explained everything in detail, and always responded to my calls and emails from my expectations was done very well. Courtney was very professional, explained everything in detail, and always responded to my calls and emails within 1 day. He was able to answer all my questions and explain my concerns. He gave me a delivery day from Tuesday to Thursday. The car was delivered on Tuesday. Charlie who delivered the car was right on time and he explained all the paperwork in great detailed. I highly recommened this location! More

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Knowledgeable dedicated sales staff. (C. Delmore). I was in the market for 3.3 t as this is my second G 70. My first g70 was a 2019 my present is 2023. with the help of Mr. Delmore.. (C. Delmore). I was in the market for 3.3 t as this is my second G 70. My first g70 was a 2019 my present is 2023. with the help of Mr. Delmore.. More

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Great experience. Courtney Delmore our salesperson at Genesis of Danbury was very friendly and helpful. He kept in touch with us throughout the buying process. Courtney Delmore our salesperson at Genesis of Danbury was very friendly and helpful. He kept in touch with us throughout the buying process. More

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Courtney was professional, friendly, helpful, and took the time to make sure everything was done right and all our questions were answered. Top marks! And Steve expedited the process while making sure e the time to make sure everything was done right and all our questions were answered. Top marks! And Steve expedited the process while making sure everything was explained to my satisfaction. More

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Courtney was exceptional. He is a valuable asset to the dealership and I appreciated his help and expertise. He is a valuable asset to the dealership and I appreciated his help and expertise. More

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They were very friendly, easy to deal with, and helped me put together a new lease in less than a week when my old car broke down. put together a new lease in less than a week when my old car broke down. More

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I am super happy with my car and with the buying experience! I was buying from out of state, which meant negotiating the terms and doing the transaction/financing remotely, then shipping the vehicle experience! I was buying from out of state, which meant negotiating the terms and doing the transaction/financing remotely, then shipping the vehicle to Texas. Courtney Delmore and the team at Danbury Hyundai/Genesis made it easy and took great care of me. I couldn't be happier! More

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