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Courtney Crook

Overview Reviews (87) Inventory (290)

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Courtney Crook

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Courtney Crook

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0

87 Reviews

Overview Reviews (87) Inventory (290)

5.0

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Courtney Crook

February 23, 2025

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Employee Rating

Service is excellent as is salesman Rick Kruger! Great experience and love my new car! Great experience and love my new car! More

by SBJ

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rick Kruger

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Feb 23, 2025 -

Don Ayres Honda responded

Thanks for your feedback on your recent visit to Don Ayres Honda. It's great to hear that Rick was able to assist you and that you had such a positive experience.

February 15, 2025

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Employee Rating

Service department is very helpful and communicates well. Customer service representatives are responsive and clearly articulate any potential concerns with your vehicle Customer service representatives are responsive and clearly articulate any potential concerns with your vehicle More

by adam

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Adam, and we look forward to working with you again.

February 07, 2025

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Employee Rating

I was very pleased with the level of services I received. Courtney was very helpful and explained everything clearly and answered all of my many questions. I have been a customer for many years and always ha Courtney was very helpful and explained everything clearly and answered all of my many questions. I have been a customer for many years and always have good service! More

by diamondguerin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 07, 2025 -

Don Ayres Honda responded

Thank you so much, Diamond, for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2025

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Employee Rating

Everyone is very friendly. The renovation is very nice. My tech went the extra mile and showed me where everything was in the waiting area.. The renovation is very nice. My tech went the extra mile and showed me where everything was in the waiting area.. More

by gschmidtabc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 19, 2025 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

December 10, 2024

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Employee Rating

We have had exceptional care every time we have taken our vehicle in for service. Courtney has always been extremely helpful. vehicle in for service. Courtney has always been extremely helpful. More

by Fire3754

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

November 26, 2024

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When I visit this dealership, the service is always first rate. Courtney is my service advisor and she is very honest and up front with pricing and needed services. rate. Courtney is my service advisor and she is very honest and up front with pricing and needed services. More

by Roger

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 27, 2024 -

Don Ayres Honda responded

Thank you, Roger, for taking the time to share your thoughts on working with Courtney and our team. We're glad to hear we delivered such a great experience!

November 05, 2024

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Employee Rating

The employees at Don Ayres are all friendly and helpful, We love working with our service man, Ron and I look forward to continue working with him and bringing my pilot to their service department. We love working with our service man, Ron and I look forward to continue working with him and bringing my pilot to their service department. More

by tdanko-dess

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Broaden, Ron Conner, David Salmonowicz

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Nov 07, 2024 -

Don Ayres Honda responded

It's great to hear that Ron was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

October 18, 2024

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I’ve been a Don Ayres customer since 1988. Always friendly and caring staff. Pleasure doing busy with them every time. Always friendly and caring staff. Pleasure doing busy with them every time. More

by Lori G

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2024 -

Don Ayres Honda responded

Thanks, Lori, for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 02, 2024

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Employee Rating

You can tell it’s family owned. I highly recommend to anyone! Love the experience I highly recommend to anyone! Love the experience More

by jes30lyn

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

September 16, 2024

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Employee Rating

Courtney is the absolute best! She was recommended by friends and she totally lived up to that! Exceeds my expectations! She was recommended by friends and she totally lived up to that! Exceeds my expectations! More

by thechickenjuice

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Courtney met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

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