Courtney Crook
Courtney Crook at Don Ayres Honda
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Courtney Crook

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
92 Reviews
5.0

92 Reviews

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92 Reviews of Courtney Crook

April 19, 2025

Dealership Rating
Employee Rating

I have always been happy with the service and the employees. Very professional and knowledgeable. More

by pmmiller123
Recommend Dealer
Yes

Other Employees Tagged: Paul Evans

Apr 19, 2025

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

April 11, 2025

Dealership Rating
Employee Rating

The dealership was very clean. Everyone was very polite! My service advisor, Courtney Crook was exceptional! She was very helpful, very knowledgeable and a true pleasure! Excel More

by Suzannpranaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

April 11, 2025

Dealership Rating
Employee Rating

Very clean and people are very polite. Great service. Had the vehicle done in the time they said. More

by Robert43ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 04, 2025

Dealership Rating
Employee Rating

Was quick and service was excellent. Thanks for giving grandkids the little ducks and hot wheel cars! More

by trischlerv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2025

Dealership Rating
Employee Rating

I was very happy with my experience. Courtney was SO friendly, informative, and helpful. My wait was pleasant enough, but I was disappointed that the shuttle never came, I could have don More

by Yarnelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Don Ayres Honda responded

Yarnelle, Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Courtney and our team were able to help, and we hope to see you again!

February 23, 2025

Dealership Rating
Employee Rating

Service is excellent as is salesman Rick Kruger! Great experience and love my new car! More

by SBJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Kruger

Feb 23, 2025

Don Ayres Honda responded

Thanks for your feedback on your recent visit to Don Ayres Honda. It's great to hear that Rick was able to assist you and that you had such a positive experience.

February 15, 2025

Dealership Rating
Employee Rating

Service department is very helpful and communicates well. Customer service representatives are responsive and clearly articulate any potential concerns with your vehicle More

by adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Adam, and we look forward to working with you again.

February 07, 2025

Dealership Rating
Employee Rating

I was very pleased with the level of services I received. Courtney was very helpful and explained everything clearly and answered all of my many questions. I have been a customer for many years and always ha More

by diamondguerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Don Ayres Honda responded

Thank you so much, Diamond, for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2025

Dealership Rating
Employee Rating

Everyone is very friendly. The renovation is very nice. My tech went the extra mile and showed me where everything was in the waiting area.. More

by gschmidtabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

December 10, 2024

Dealership Rating
Employee Rating

We have had exceptional care every time we have taken our vehicle in for service. Courtney has always been extremely helpful. More

by Fire3754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

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