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Courtney Crook

Overview Reviews (83) Inventory (461)

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Courtney Crook

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Courtney Crook

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0

83 Reviews

Overview Reviews (83) Inventory (461)

5.0

83 Reviews

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83 Reviews of Courtney Crook

December 10, 2024

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Employee Rating

We have had exceptional care every time we have taken our vehicle in for service. Courtney has always been extremely helpful. vehicle in for service. Courtney has always been extremely helpful. More

by Fire3754

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Workmanship

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Recommend Dealer

Yes

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Dec 11, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

November 26, 2024

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Employee Rating

When I visit this dealership, the service is always first rate. Courtney is my service advisor and she is very honest and up front with pricing and needed services. rate. Courtney is my service advisor and she is very honest and up front with pricing and needed services. More

by Roger

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 27, 2024 -

Don Ayres Honda responded

Thank you, Roger, for taking the time to share your thoughts on working with Courtney and our team. We're glad to hear we delivered such a great experience!

November 05, 2024

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Employee Rating

The employees at Don Ayres are all friendly and helpful, We love working with our service man, Ron and I look forward to continue working with him and bringing my pilot to their service department. We love working with our service man, Ron and I look forward to continue working with him and bringing my pilot to their service department. More

by tdanko-dess

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Broaden, Ron Conner, David Salmonowicz

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Nov 07, 2024 -

Don Ayres Honda responded

It's great to hear that Ron was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

October 18, 2024

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I’ve been a Don Ayres customer since 1988. Always friendly and caring staff. Pleasure doing busy with them every time. Always friendly and caring staff. Pleasure doing busy with them every time. More

by Lori G

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2024 -

Don Ayres Honda responded

Thanks, Lori, for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 02, 2024

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Employee Rating

You can tell it’s family owned. I highly recommend to anyone! Love the experience I highly recommend to anyone! Love the experience More

by jes30lyn

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

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Oct 03, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

September 16, 2024

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Courtney is the absolute best! She was recommended by friends and she totally lived up to that! Exceeds my expectations! She was recommended by friends and she totally lived up to that! Exceeds my expectations! More

by thechickenjuice

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Courtney met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

August 30, 2024

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Employee Rating

Everyone was very helpful and Doug even set me up with a spot to grade papers! Courtney did a great job! spot to grade papers! Courtney did a great job! More

by Miyakols

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug Settle, Dillon Steenport

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Aug 31, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Doug and Courtney had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 26, 2024

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Employee Rating

Top service and attention to details. So sorry the construction hasn’t been finished. Still, the employees work efficiently and happily! So sorry the construction hasn’t been finished. Still, the employees work efficiently and happily! More

by Jennifer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 26, 2024 -

Don Ayres Honda responded

Thank you so much, Jennifer, for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2024

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Employee Rating

Service advisor was very polite and communication was great. Kept me updated throughout the experience great. Kept me updated throughout the experience More

by jimgodfrey77

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 22, 2024 -

Don Ayres Honda responded

Jim, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2024

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Employee Rating

Our service rep. , Courtney is friendly and efficient. Recall work was done in less than a day and I was provided with a free rental. , Courtney is friendly and efficient. Recall work was done in less than a day and I was provided with a free rental. More

by s.overbey

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 04, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Courtney and our team, and we look forward to working with you again.

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