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Courtney Crook
Courtney Crook at Don Ayres Honda
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Courtney Crook

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of Courtney Crook

November 05, 2024

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Employee Rating

The employees at Don Ayres are all friendly and helpful, We love working with our service man, Ron and I look forward to continue working with him and bringing my pilot to their service department. More

by tdanko-dess
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Broaden, Ron Conner, David Salmonowicz

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Nov 07, 2024

Don Ayres Honda responded

It's great to hear that Ron was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

October 18, 2024

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I’ve been a Don Ayres customer since 1988. Always friendly and caring staff. Pleasure doing busy with them every time. More

by Lori G
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Recommend Dealer
Yes
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Oct 18, 2024

Don Ayres Honda responded

Thanks, Lori, for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 02, 2024

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You can tell it’s family owned. I highly recommend to anyone! Love the experience More

by jes30lyn
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Recommend Dealer
Yes
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Oct 03, 2024

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

September 16, 2024

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Courtney is the absolute best! She was recommended by friends and she totally lived up to that! Exceeds my expectations! More

by thechickenjuice
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Recommend Dealer
Yes
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Sep 16, 2024

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Courtney met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

August 30, 2024

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Everyone was very helpful and Doug even set me up with a spot to grade papers! Courtney did a great job! More

by Miyakols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Settle, Dillon Steenport

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Aug 31, 2024

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Doug and Courtney had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 26, 2024

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Top service and attention to details. So sorry the construction hasn’t been finished. Still, the employees work efficiently and happily! More

by Jennifer
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Recommend Dealer
Yes
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Aug 26, 2024

Don Ayres Honda responded

Thank you so much, Jennifer, for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2024

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Service advisor was very polite and communication was great. Kept me updated throughout the experience More

by jimgodfrey77
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Recommend Dealer
Yes
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Aug 22, 2024

Don Ayres Honda responded

Jim, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2024

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Our service rep. , Courtney is friendly and efficient. Recall work was done in less than a day and I was provided with a free rental. More

by s.overbey
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 04, 2024

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Courtney and our team, and we look forward to working with you again.

July 21, 2024

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Predictable, reliable and sincere customer experience always in sales and service. Great staff and ethos. Recommended based on three decades of experience with them, More

by fwpsych
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillon Steenport, Rick Kruger , Zoe Meier Five star

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Jul 22, 2024

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 18, 2024

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had a recall. it was taken care of without a hassle and in a timely manner More

by dbaldauf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2024

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

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