Cote Mulligan | Page 40

Employees were great to deal with, I came away felling good I know that this was the best deal I was going to get any where, your sales people were nice and were very tolerant of my very tough negotiations I pr I know that this was the best deal I was going to get any where, your sales people were nice and were very tolerant of my very tough negotiations I probably walked before the dealing ended More

by JL083123 Verified Customer Verified Customer

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Friendly, understanding This is the second Hyundai purchase from Jenkins and a much better experience. Salesman was helpful, showed me the workings of console, steering wheel This is the second Hyundai purchase from Jenkins and a much better experience. Salesman was helpful, showed me the workings of console, steering wheel controls and everything else I will be using. All involved in the sale were attentive to my needs. More

by DRADEMAKER1985 Verified Customer Verified Customer

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Okay with used car purchase. I thought I was going to more money on my trade in but that was not the case, I am happy with the quality of the vehicle. I thought I was going to more money on my trade in but that was not the case, I am happy with the quality of the vehicle. More

by Katie1414 Verified Customer Verified Customer

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Awesome experience I actually came in for service on my Tucson and ended up leasing a Sante Fe. The personnel were very nice and helped me with all the paperwork. They a I actually came in for service on my Tucson and ended up leasing a Sante Fe. The personnel were very nice and helped me with all the paperwork. They answered all my questions and were very friendly and nice. I dealt with Tom Gemkov in financing and he was very helpful. I would recommend this dealership to anyone. More

by TCLAy Verified Customer Verified Customer

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Larry's take Some of my past experiences with the sale group were not wonderful. Same in the service department. Except for Kirstie Glishke who is always wonderf Some of my past experiences with the sale group were not wonderful. Same in the service department. Except for Kirstie Glishke who is always wonderful and does an excellent job. I highly recommend her. I also highly recommend Cote Mulligan. More

by Griffiths Verified Customer Verified Customer

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Willing to put forth the effort for customer satisfaction I was initially assisted in the purchase of my new Hyundai Kona (which I love) by a new salesperson, Tony Langendorfer. He has already learned much ab I was initially assisted in the purchase of my new Hyundai Kona (which I love) by a new salesperson, Tony Langendorfer. He has already learned much about the features of their vehicles and was very informative about options. He appeared to believe in and tout the dealer package offered at this dealership (i.e., special paint protection, added accessories to certain vehicles, etc.). I purchased my Kona with his assistance and was pleased with the vehicle and the price. Upon delivery of my vehicle, there were a couple of accessory items I was told to expect, which may have been more optional, and based upon price, than I was told. I returned to the dealership to obtain the accessories I wanted, and which I believed were included. The service staff was professional and responsive; and they said they would make sure a supervisor would meet with me to make sure everything was as it should be. Cote Mulligan, the General Sales Manager met with me and showed me the paperwork I signed (very quickly I might add, because I was so excited just to leave with my new car). The paperwork did not include delivery of some of the accessories I expected. I told Mr. Mulligan I wanted the accessories anyway, and that I would be willing to pay for them. He explained that because I negotiated a good price, those accessories were not supposed to be part of the package I would receive. He also explained that the accessories cost a significant amount. I told Mr. Mulligan that I was willing to pay for the accessories, but I was disappointed that I was led to believe I would receive something I was not going to receive. I also complained about the slow response to my inquiries about those accessories earlier in the week. Mr. Mulligan was concerned about my disappointment about feeling misled and about not receiving a more timely response. He generously gave me the accessories I wanted and did not charge me. I was VERY IMPRESSED by Cote Mulligan's commitment to customer service and satisfaction. I will go there for my next Hyundai and recommend Jenkins Hyundai to anyone needing a new car. As a postscript, Tony called me the next day to make sure I was satisfied with my purchase and my car-buying experience. I attribute the confusion about my expectations to my excitement and wanting what I wanted, and to Tony's being new to the car trade and the dealership. He is new and he is learning. However, his heart is definitely in a good place (I am good at reading intention because I am a psychologist) and I know he wants to make the customer happy. I hope he continues to learn the business and I encourage anyone wanting a Hyundai to see Tony. I wish him success. More

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Caring service! Everyone played a role to not only provide excellent customer service but make you feel like family. They do their best to place you in the right car Everyone played a role to not only provide excellent customer service but make you feel like family. They do their best to place you in the right car within the price range you can afford. Thank you all! More

by HAPPINESS2019 Verified Customer Verified Customer

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Gabriel went above and beyond Gabriel Escobar made this a great experience. He went above and beyond to get me the vehicle I needed. I would recommend him to all my friends. Gabriel Escobar made this a great experience. He went above and beyond to get me the vehicle I needed. I would recommend him to all my friends. More

by 1TAB5BS Verified Customer Verified Customer

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Always a good experience All the folks at Jenkins are very friendly and helpful. They go out of their way to make sure your visit is pleasant and that you leave satisfied. I h All the folks at Jenkins are very friendly and helpful. They go out of their way to make sure your visit is pleasant and that you leave satisfied. I have bought multiple cars from them, and never have had a bad experience. More

by postallovely Verified Customer Verified Customer

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Spot on Excellent dealership. Would visit again. The cafe is great. Coffee machines are a plus. Great staff, pleasure to work with. Staff took the time t Excellent dealership. Would visit again. The cafe is great. Coffee machines are a plus. Great staff, pleasure to work with. Staff took the time to fit my needs and budget More

by CELLIS4 Verified Customer Verified Customer

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