Cory Porcello

BEWARE. ..THIS DEALERSHIP IS FRAUD FRAUD FRAUD. THEY GROSSLEY MISSREPRESENTED the 2023 Audi A3 we recently purchased 10-09-26 & now are ghosting us. We were ..THIS DEALERSHIP IS FRAUD FRAUD FRAUD. THEY GROSSLEY MISSREPRESENTED the 2023 Audi A3 we recently purchased 10-09-26 & now are ghosting us. We were told the Audi was a hybrid and less than a week after purchasing it, we took it to an Audi Dealership and learned it had nearly catastrophic engine damage and was not a hybrid. We also purchased a $4,000 platinum warranty that was supposed to be bumper to bumper 36 months or 36k miles in which we could go to any reputable shop of our choice. Now we learn different. We can only go to select shops that are affiliated with the warranty company. Before purchasing the Audi, we questioned the louder engine noise, and our sales rep Jose told us "All Hybrid's sound like that". We understand Jose had no idea what he was talking about, but it's very disappointing & unethical that a reputable dealer would not even reach out one time to discuss. We have had to call the dealer, and every personal we speak to tells us something different. This has been a nightmare, and I hope no one else goes through this. The Federal Trade Commission as well as the PA Attorney General's Offices have ongoing investigations for unethical business practices. More

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DEALERSHIP GROSSLY MISSREPRESENTED The 2023 Audi A3 we recently purchased 10/09/26 and now is ghosting us. We were told the Audi was a hybrid and less then a week after purchasing it, we learned it had ne recently purchased 10/09/26 and now is ghosting us. We were told the Audi was a hybrid and less then a week after purchasing it, we learned it had nearly catastrophic engine damage and was not a hybrid, per Audi of Mechanicsburg. We also purchased a $4,000 platinum warranty that was supposed to be bumper to bumper for 36 months or 36k miles in which we could go to any reputable shop of our choice. Now we learn different. We can only go to select shops that are affiliated with the warranty company. We questioned the loud engine and the sales rep Jose told us "all hybrid sound like that." We understand Jose had no idea what he was talking about, but what's very disappointing a reputable dealer would not even reach out once to discuss. We have had to call the dealer, and every person we speak to tells us something different. This has been a nightmare situation and I pray no one else goes through this. More

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I recently purchased a 2024 Chevy Malibu at Lancaster Mitsubishi through Eric in sales and it was an extremely easy process. They were able to get me financing at an unbelievable rate and they certainly Mitsubishi through Eric in sales and it was an extremely easy process. They were able to get me financing at an unbelievable rate and they certainly earned the 5 stars as I am a tough critic! Well done Lancaster Mitsubishi! More

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Went in to buy two cars based on prices online being competitive. Added on a $1400 “fee” per car that was mandatory for their “certification process” which was really a 6 month warranty (it is illegal i competitive. Added on a $1400 “fee” per car that was mandatory for their “certification process” which was really a 6 month warranty (it is illegal in PA to require a warranty purchase so they won’t call it a warranty). Then refused to actually run our credit correctly with the financing saying “the best they could do” was an interest rate almost twice what our bank would give us and if we went with our bank we had to pay $1,000 per car saying it was “clearly on their website” though I didn’t see it in my looking so if it is there, I would argue on the “clearly.” Still ended up buying the vehicle which is on me, I know, but a week later and it has an airbag system warning light that is not covered by their “not a warranty” and expect us to come in to have it repaired there at our cost. More

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