Cory Collins

I’ve had my 2020 Ascent in service for the same issue 9 or 10 times now. They can’t figure out what’s causing it and now just want to give the car back to me without finding the issue or fixing it. This or 10 times now. They can’t figure out what’s causing it and now just want to give the car back to me without finding the issue or fixing it. This has been going on for over 7 months and we are getting nowhere and now they aren’t even trying to help. More

by JACQUELINE92182 Verified Customer Verified Customer

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Recall repaired with no issues - finished in less time than promised !!! Very satisfied with service team 😊 than promised !!! Very satisfied with service team 😊 More

by MISS.PIGGY52 Verified Customer Verified Customer

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Clean facility, professional employees, and they completed the service to my vehicle in less time and money than they had told me. completed the service to my vehicle in less time and money than they had told me. More

by karenwhitfield14 Verified Customer Verified Customer

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Great place to shope if you in the mood for one of the best cars made SUBARU BABY best cars made SUBARU BABY More

by SPARKSJARROD53 Verified Customer Verified Customer

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Excellent service and communication, minimal wait, nice facility, very friendly, I will be back soon! facility, very friendly, I will be back soon! More

by JERRY.JEFSON Verified Customer Verified Customer

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It was an absolute pleasure to do business. Can was done when they said it would be done. Would definitely recommend. 10/10. Thanks Can was done when they said it would be done. Would definitely recommend. 10/10. Thanks More

by BRAD_B Verified Customer Verified Customer

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They got me in quickly for my oil change. The advisor kept me in the loop on how long it would be. And promptly came to get me when my car was complete! The advisor kept me in the loop on how long it would be. And promptly came to get me when my car was complete! More

by ASNRN2006 Verified Customer Verified Customer

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We were given the runaround for 5 weeks while our car at the dealership for service. They allowed the warranty company to deny the claim, but when I called the warranty company to ask for details, the warra the dealership for service. They allowed the warranty company to deny the claim, but when I called the warranty company to ask for details, the warranty was promptly accepted. The dealership was going to let us pay close to $1000 for something the warranty company accepted and paid in the end. I almost never felt as if the dealership was on my side during the lengthy process. Cory in the service department was the only person who seemed invested in keeping me informed or working FOR me, the customer. My service contact, Joey, was unacceptable in every way and lied to us on multiple occasions that the car was "almost ready" only for us to find out from the tech that the work on our vehicle hadn't even been started. The service manager, Karalee, never attempted to become involved. I had to seek her out when the work was finished just to let her know what had happened over the previous 5 weeks. She was apologetic in the end, but I believe she should have been involved or at least reached out to me once it was obvious that the process had been so problematic. More

by ADAKING Verified Customer Verified Customer

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Customer service was excellent. Car was taken care of in less than an hour without appointment. Car was taken care of in less than an hour without appointment. More

by BRADMLOWE Verified Customer Verified Customer

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Staff is great, and work done in timely manner. The wait rooms and restrooms are clean. The wait rooms and restrooms are clean. More

by LJCVIOLA Verified Customer Verified Customer

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