Cortney Ware | Page 4

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad Courtney took the time to ride along with you and make sure your concern was fully understood. Providing that level of attention and care is exactly what we strive for. We appreciate your patience and the opportunity to get things right—please don’t hesitate to reach out if you need anything further!

Julio Jones Kia responded

Thank you for your feedback! We’re glad to hear everything was clearly explained to you, including the pricing and the work being done. Providing transparent and helpful service is very important to us, and we truly appreciate you recognizing that. Thank you for choosing us—we look forward to assisting you again!

Julio Jones Kia responded

Thank you so much for your kind words! We're glad to hear everything went smoothly and that we could get you in and out quickly. We know how valuable your time is, and we appreciate you choosing Julio Jones Kia to be part of your busy day. We look forward to seeing you again!

Julio Jones Kia responded

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it is to feel overcharged and have your appointment delayed. That’s not the level of service we aim to provide. We truly value your time and trust, and we’d appreciate the opportunity to review your visit in more detail and address your concerns. Please feel free to reach out to our service management team so we can work toward making this right. Thank you for bringing this to our attention.

Julio Jones Kia responded

Thank you so much for your kind words and continued support! We’re thrilled to hear that Cortney consistently greets you with a smile and is always helpful and supportive. That’s exactly the experience we strive to provide. We truly appreciate you choosing Julio Jones Kia and look forward to seeing you again soon! 🚗✨

Julio Jones Kia responded

Thank you so much for the wonderful feedback! We’re thrilled to hear you’ve had such positive experiences with our friendly staff, skilled technicians, and comfortable waiting area. It’s great to know our service team has been flexible with your scheduling needs and always keeps you informed about your vehicle. We truly appreciate your continued trust in Julio Jones Kia and look forward to taking care of you at your next visit! 🚗✨

Julio Jones Kia responded

Thank you for the review and the honest feedback! We’re happy you enjoy the sharp exterior designs on our Kias. Sorry to hear about the transmission trouble on your previous V6 — we take reliability seriously and appreciate you sharing your experience. Kia continues to refine our engines and transmissions, and all new vehicles come with excellent powertrain warranties. We don’t have a V8 option right now, but our current turbo and 4-cylinder setups deliver strong performance with better efficiency. If you ever want to test drive the latest models or have your current Kia checked out, just let us know — we’d be glad to help. Come see us anytime! The Julio Jones Kia Team

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear you felt respected, supported, and well taken care of during your visit. Our goal is to provide honest, helpful service to every customer, and it means a lot to know that came through. We truly appreciate your trust and look forward to helping you again in the future!

Julio Jones Kia responded

Thank you so much, Ms. Duncan, for your kind words and continued support! We’re thrilled to hear that Courtney consistently takes great care of you and your vehicle. We’ll be sure to pass along your compliments to him! It means a lot to us that you love the service you receive at Julio Jones Kia, and we look forward to continuing to serve you for all your maintenance and repair needs.

Julio Jones Kia responded

What a great review—thank you! We're so glad your experience was smooth and operational, with service that felt truly exceptional. Your plan to return soon for another appointment makes our whole team smile! We take pride in making every visit easy and top-notch. Come back whenever you're ready—we'll be here ready to help. Appreciate you!