The best staff!
The staff is always so sweet and professional. They are always Very attentive and super helpful!
The staff is always so sweet and professional. They are always Very attentive and super helpful!
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by carley_frost13
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
Very sweet and helpful she was very knowledgeable and
helped me with my issue and provided me other options for not having to
Wait
helped me with my issue and provided me other options for not having to
Wait
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by KAMILLER45
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2026 -
Julio Jones Kia responded
Thank you for the wonderful review! We’re so glad to hear you had such a positive experience. It’s great to know she was sweet, knowledgeable, and helpful while providing options to make your visit more convenient and comfortable.
We truly appreciate your kind words and thank you for choosing Julio Jones Kia!
Everything was great and fast They were nice and the
environment is peaceful I would go back
environment is peaceful I would go back
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by KHYLA175
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
May 20, 2026 -
Julio Jones Kia responded
Thank you for the wonderful review! We’re so glad to hear your experience was fast, pleasant, and comfortable. Creating a peaceful environment while providing great service is always our goal. We truly appreciate your support and look forward to welcoming you back again!
I have been going to this location for my Kia services
for the past 3 years. They always do an amazing job. I appreciate everyone there. I would recommend this place to anyone nearby who drives a Kia. Tha
for the past 3 years. They always do an amazing job. I appreciate everyone there. I would recommend this place to anyone nearby who drives a Kia. Thank you.
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by vanmang12100
Service Price Transparency
May 12, 2026 -
Julio Jones Kia responded
Thank you so much for your continued support over the past 3 years! We truly appreciate your loyalty and are thrilled to hear our team has consistently provided amazing service for your Kia. Your recommendation means a lot to us, and we’re grateful for the trust you place in our service department. Thank you again for choosing Julio Jones Kia—we look forward to serving you for many more years to come!
Oil was changed and by the time I got home.
Oil was all over the back of my vehicle and under my hood, and there was no Oil registering on the dipstick, So I called back to dealership, and it w
Oil was all over the back of my vehicle and under my hood, and there was no Oil registering on the dipstick, So I called back to dealership, and it was after hours and one of the salesman got Courtney as he was leaving and I talked to him and explained what was going on, and he came Out to my house, which is 44 miles away from the dealership and fixed the problem, added oil or whatever he had to do and had me to bring the car in the next day, gave me a loaner while they checked and cleaned up my vehicle.
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by jamescleveland95
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
Apr 28, 2026 -
Julio Jones Kia responded
Thank you for sharing your experience. We sincerely apologize for the issue following your oil change. While we regret the inconvenience, we're grateful Cortney was able to step in so quickly and go above and beyond to make things right. Traveling that distance after hours truly shows his dedication to our customers.
We appreciate your patience and understanding as we resolved the situation. Providing exceptional service—even when things don't go as planned—is incredibly important to us. Thank you for giving us the opportunity to correct the issue, and for recognizing Cortney's outstanding commitment. We value your trust and look forward to serving you again.
We're getting too high on prices and the payment plan is
excellent! I think this is a good idea
excellent! I think this is a good idea
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by otucker2978
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Julio Jones Kia responded
Thank you for your feedback! We understand how important affordability is, and we're glad to hear you found our payment options helpful. Our goal is always to provide flexible solutions that make purchasing and servicing your vehicle as convenient as possible. We appreciate your support and look forward to assisting you again!
They tend to the needs of my car swiftly and in a kind,
professional manner.
professional manner.
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by latonyajemison
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
Apr 28, 2026 -
Julio Jones Kia responded
Thank you for your kind review! We’re glad to hear your vehicle was taken care of quickly and with the professionalism you deserve. Providing efficient, friendly service is always our goal. We appreciate your trust and look forward to serving you again!
I had a great experience at Julio Jones during my service
the staff was very friendly and knowledgeable about the service I was having done ✅ Courtney was very friendly and helpful he gave me the upmost cust
the staff was very friendly and knowledgeable about the service I was having done ✅ Courtney was very friendly and helpful he gave me the upmost customer service and Brittany was very friendly and her smile lights up a room and she very nice Keep up the good work I was very satisfied with my service
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by NOXUBEE31GRL
Service Price Transparency
Apr 28, 2026 -
Julio Jones Kia responded
Thank you for the wonderful review! We’re so glad to hear you had a great service experience with us at Julio Jones Kia. It’s great to know Courtney provided friendly, helpful, and top-tier customer service, and that Brittany made such a positive impression with her warm personality and smile.
We truly appreciate your kind words about our team’s friendliness and knowledge. Thank you for choosing us—we look forward to serving you again!
Great Customer Service and Friendly Staff Very
Knowledgeable All smiles and went over and above with whole service
Knowledgeable All smiles and went over and above with whole service
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by NOXUBEE31GRL
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
Apr 28, 2026 -
Julio Jones Kia responded
Thank you for the fantastic review! We’re so glad to hear you had a great experience with our team and that the service met your expectations. Providing friendly, knowledgeable, and above-and-beyond care is exactly what we strive for every day. We truly appreciate your support and look forward to seeing you again!
I took my vehicle in because of a noise that I'm hearing.
Courtney took the time to ride with me so I could point out just what I was experiencing as I'd taken it in before and they weren't able to hear it.
Courtney took the time to ride with me so I could point out just what I was experiencing as I'd taken it in before and they weren't able to hear it.
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by shalob
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
Apr 15, 2026 -
Julio Jones Kia responded
Thank you for sharing your experience! We’re so glad Courtney took the time to ride along with you and make sure your concern was fully understood. Providing that level of attention and care is exactly what we strive for. We appreciate your patience and the opportunity to get things right—please don’t hesitate to reach out if you need anything further!
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