Corey Berghorst
Corey Berghorst at Luther Family Buick GMC
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Corey Berghorst

Sales Consultant

Luther Family Buick GMC

3202 36th St S
Fargo, ND 58104

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4.7
106 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

4.7

106 Reviews

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106 Reviews of Corey Berghorst

December 14, 2024

Dealership Rating
Employee Rating

Salesman was fine. Will never do your closing thing again! Mark was obnoxious and didn't know what he was doing. It was a cash purchase. We give you the funds, you give More

by viczeiher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Dec 16, 2024

Luther Family Buick GMC responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the closing process, and I understand your frustration with the length of time it took. At Luther Family Buick GMC, I strive for efficiency and transparency during transactions. Your input is valuable, and I encourage you to reach out to me directly so I can address your concerns further. Thank you for considering us for your automotive needs. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 10, 2023

Dealership Rating
Employee Rating

Great dealership, always a really good quality of used options available for realistic prices that are on par with competitors in the area. Transaction was quick and easy. More

by Alex @ Gateway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2023

Luther Family Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership, Alex! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Nathan Loose, Internet Manager

October 25, 2023

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Employee Rating

Every visit to the dealership is professional and the staff ensures our needs are met fully More

by jon10flyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich

Oct 26, 2023

Luther Family Buick GMC responded

Jon, it is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call me or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 21, 2023

Dealership Rating
Employee Rating

Corey was the best sales person I have ever worked with. Never high pressure. He wasn’t satisfied with how the new purchase detailing was performed so he detailed the car himself. Very service oriented. More

by Heiert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich

Oct 23, 2023

Luther Family Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Luther Family Buick GMC. Corey is a valued member of our team who always goes above and beyond for our customers. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 31, 2023

Dealership Rating
Employee Rating

Another great experience at Luther. We have purchased several vehicles here. Troy has been a part of every transaction and has been fantastic More

by CBATKINS4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Weist, Tony Emmerich

Sep 01, 2023

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Sep 01, 2023

Luther Family Buick GMC responded

Hi, thank you! I can't tell you how much we appreciate your customer loyalty! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 17, 2023

Dealership Rating
Employee Rating

Very happy with our vehicle. The process was great. Our family has purchased several vehicles here before More

by CBATKINS4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Weist, Tony Emmerich

Aug 18, 2023

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2023

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Employee Rating

Lack of customer service. Felt very awkward in the service bay even though i had an appt. No one said anything to me when i arrived. 10 min. Until one nice lady came up to me More

by frestyl06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Samantha Berghorst, Robin Tollefson , Luther Representative

Jul 21, 2023

Luther Family Buick GMC responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Jul 21, 2023

frestyl06 responded

Hello. I was not very pleased. I have had a handful of different vehicles in the past all bought through Corwin. They have some of the worst customer service. But when i purchased my vehicle from luther i was so happy to be done with corwin. Your sales team rocks. 10 out of 10. When i arrived for service. I did not feel the same appreciation. I was the only vehicle in the bay at the time. There were 3 people in the service bay drive in and no one wanted to make eye contact or even say hello someone will be right with you. Almost like it wasnt their problem. I work in customer service. I shouldnt feel awkward coming to a place where i have an appt. Whoever the girl working out there is. She gets it and was very pleasant to work with. Get my truck serviced. When it was finished and pulled back into the bay I Asked the guy what the issue was. They proceeded to tell me there was no issue and everything was working as it should. So i walked over to my truck to inspect myself. Only to see the truck leaking fluids all over the service bay. I inform my service consultant the issue is still an issue. He then tells me this is normal and will leak a little. Without even leaving his chair or looking at what i was talking about. This is when i got upset. I then asked him to come and look at it and tell me when it was going to stop. It was then determined it was very much still an issue. I asked how long it would be to get the parts ordered. And when i could get this resolved. I was told they would look into this issue and get back to me. I still have not received a call back on when the parts will be in and when i can get my truck fixed. Im not looking to get people in trouble or cause problems. But I shouldn't have to call the dealership a week later for an update and still no service date for a vehicle that is under full warranty. I appreciate you getting back to me.

July 16, 2023

Dealership Rating
Employee Rating

I have always had great service whenever I have taken my vehicle to Luther Family Buick GMC More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Jul 19, 2023

Luther Family Buick GMC responded

Thank you for the wonderful review, Dean! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2023

Dealership Rating
Employee Rating

Great service experience which led us to buy a car from Luther. Sales process was quick and easy More

by Lenderman58201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Paul McDonald

Jul 02, 2023

Lenderman58201 responded

We are from out of town and had a service issue on a Saturday. Paul took care of us and got us going in a couple hours. We had been thinking about trading and because of the great service experience decided to give Luther a shot a few days later. Sales process was quick and Cory got us in the car that fit our needs

June 02, 2023

Dealership Rating
Employee Rating

I purchased a pickup from Luther GMC about a month ago, this is my first experience with this particular dealer. The buying process went as expected at a dealership (lowball trade, no room on the purcha More

by tyrellg19876
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Mark Carlson

Jun 05, 2023

Luther Family Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Luther Family Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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