Colton Thomas | Page 2

There was little to no communication causing me to have to hunt down service completion and still wait due to incorrect invoices upon arrival. to hunt down service completion and still wait due to incorrect invoices upon arrival. More

by Victoria Verified Customer Verified Customer

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Although the visit cost more than I expected, everything was explained to me so I can keep my vehicle is top performance. was explained to me so I can keep my vehicle is top performance. More

by bljohnston14 Verified Customer Verified Customer

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Absolutely adore Colton, he's fast and doesn't push a bunch of services onto you, which I really appreciate. Everyone's very very kind whenever we come in and pretty fast if you make an appointment. bunch of services onto you, which I really appreciate. Everyone's very very kind whenever we come in and pretty fast if you make an appointment. More

by taigannadine Verified Customer Verified Customer

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Everyone was friendly and attentive. First time bringing my car in and they had me in according to my appointment time. They quoted to work time and was done accordingly. Answered any qu First time bringing my car in and they had me in according to my appointment time. They quoted to work time and was done accordingly. Answered any questions I might have had. More

by amdow_02 Verified Customer Verified Customer

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Always ALWAYS been Great with us. Had in 11 years we have only had one (negative) prologmed service experience which was followed up with another Great service experience. Brandon, To Had in 11 years we have only had one (negative) prologmed service experience which was followed up with another Great service experience. Brandon, Todd, Colton and the Lawton Kia Team have earned our trust and business More

by sloandr Verified Customer Verified Customer

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I've been having issues with my tire loosing over 10psi in a week, I brought my vehicle in once before and apparently a total of five people have looked at it and found no leak. That to me seems like a fau in a week, I brought my vehicle in once before and apparently a total of five people have looked at it and found no leak. That to me seems like a faulty tire. Another tire has a nail in it and I was immediately told I would have to replace it. I had to ask for the warranty information and then was told 'the warranty company said they wouldn't replace it but didn't say why'. That sounds like xx to me. IF they were called and truly didn't provide a reason why that's crappy on their part too but personally feel lied to that the company was even called. I understand that the day in question I didn't have an appointment for but I don't feel that is a reason to be discard. I feel like I was just potential sale as apposed to an already paying customer. My tires are less than a year old and I feel like more could have been done or I could've been given more information instead of the 'sorry about you' that I got More

by avegriffee Verified Customer Verified Customer

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It was great! Colton was amazing oh so very helpful. I had a wonderful visit. Colton was amazing oh so very helpful. I had a wonderful visit. More

by amymahan82 Verified Customer Verified Customer

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I went in and got checked in. Colton came and talked to me about one of my recalls to make sure I was ok with sitting and waiting since it was going to take longer than expected. Colton came and talked to me about one of my recalls to make sure I was ok with sitting and waiting since it was going to take longer than expected. I got picked up instead of hanging around and he kept me up to date every step of the way. More

by chelsib17 Verified Customer Verified Customer

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Colton was the man and got everything set up quick! The car wash was very good and Colton explained eveything to me in a polite quick manner The car wash was very good and Colton explained eveything to me in a polite quick manner More

by jwadowski2004 Verified Customer Verified Customer

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I have been going to Kia for years I think we have bought over 6 cars and always have it serviced there and they always keep me up to date on what is going on over 6 cars and always have it serviced there and they always keep me up to date on what is going on More

by amy_p0421 Verified Customer Verified Customer

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