Colton Hanson
Customer Experience Manager
Royal Moore Subaru
1326 SE Enterprise Cir
Hillsboro, OR 97123
64 Reviews
Write a ReviewDealership Experience
2 yrs, 3 mos
Industry Experience
11 yrs
64 Reviews of Colton Hanson
December 13, 2024
We had a good experience purchasing our Forester from Royal Moore. Rachele was perfect as she helped us find what we wanted. Royal Moore. Rachele was perfect as she helped us find what we wanted. More
Other Employees Tagged: Rachele Roberts
December 09, 2024
Great staff. Answered all questions to date! Looking forward to future service for my new 2025 Forester Touring. Answered all questions to date! Looking forward to future service for my new 2025 Forester Touring. More
Other Employees Tagged: Emmylea Krause, Javier Velazquez, Christian Chavez
December 08, 2024
Jim gave me so much helpful information on my new cars features. He was very knowledgeable and was able to answer all of my questions. features. He was very knowledgeable and was able to answer all of my questions. More
Other Employees Tagged: Jim Rutherford, Greg Shafton
December 08, 2024
The staff and managers are simply awesome! Patient, kind,, knowledgeable quick to respond to queries or questions. Patient, kind,, knowledgeable quick to respond to queries or questions. More
Other Employees Tagged: Jim Rutherford, Alex Arellano, TJ Johnson, JD Dowell, Steve Lyle , Stacy Smith, Sales Assistant, 5 stars
December 07, 2024
RM Subaru’s salesman Zander Spears was super useful in helping locate the Crosstrek trim level we were looking for, and helping us learn all about it (I had tons of questions never having owned a Subaru b helping locate the Crosstrek trim level we were looking for, and helping us learn all about it (I had tons of questions never having owned a Subaru before!). We really enjoyed working with him. The only aspect that could have been better after being turned over to the finance agent, was the super thick upsell questioning over and over after making it clear from the start that we didn’t want being and add on packages to the purchase. It really started to make me wonder if the Subaru quality just wasn’t there and I should switch to a comparable Toyota (we’re a Toyota family for over 35 years). Needless to say, we survived this time sink and are totally loving our first Subaru. Check back with me 3 years for an update. :) Oh yeah, Emmylea Krause’s follow up call a couple weeks later was also super useful. She answered several new questions I’d accumulated and told me more useful info/capabilities about the Crosstrek I wasn’t aware of. :) More
Other Employees Tagged: Emmylea Krause, Zander Spears
December 05, 2024
Great service, very knowledgeable, best deal and incredibly smooth sales process. Highly recommend Javier and the Hillsboro Subaru. incredibly smooth sales process. Highly recommend Javier and the Hillsboro Subaru. More
Other Employees Tagged: Javier Velazquez
December 02, 2024
Our Forester purchase was wonderful thanks to Rachele’s help and attention to detail!! We test drove 2 different models and she informed us of new features on the Forester which enabled us to decide on t help and attention to detail!! We test drove 2 different models and she informed us of new features on the Forester which enabled us to decide on the sport model. More
Other Employees Tagged: TJ Johnson, Rachele Roberts , Stacy Smith
November 26, 2024
Julio was amazing, he was friendly and efficient, we’re so happy we got such an amazing car dealer! Keep up the good work Julio! so happy we got such an amazing car dealer! Keep up the good work Julio! More
Other Employees Tagged: TJ Johnson, Julio Valdes
November 13, 2024
Julio was great to work with! No pressure and knowledgeable. Couldn’t have asked for a better experience. No pressure and knowledgeable. Couldn’t have asked for a better experience. More
Other Employees Tagged: Nate Taylor, Julio Valdes, Nick Lee
October 31, 2024
Loving the car so far I will be sure to make mention of any issues. any issues. More
Other Employees Tagged: Nanliz Velasquez