Colleen Hertz
Colleen Hertz at Fletcher Jones Audi
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Colleen Hertz

Sales Team Lead

Fletcher Jones Audi

1523 W. North Avenue
Chicago, IL 60642

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6 Reviews
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6 Reviews

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6 Reviews of Colleen Hertz

August 18, 2024

Dealership Rating
Employee Rating

I've bought over 15 vehicles in my life and this was THE BEST car-buying experience, ever. Colleen Marchesi (Hertz) and her team did an excellent job. Colleen helped me get the exact car I wanted and she wa More

by AudiCurt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Ocasio, Channing Greene , Bret Anderson

August 04, 2022

Dealership Rating
Employee Rating

Horrible place to get your Car serviced at. Refused to used my warranty for a suspension malfunction which is common in audi. More

by Londync1001
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 11, 2022

Fletcher Jones Audi responded

Hello, All of us at Fletcher Jones Audi appreciate your business and feedback. Our Team will always work to assist our guests while addressing any concerns within the manufacturer guidelines and warranties. The dealership is unable to make decisions or determinations regarding any manufacturer warranty. If there is continuing concern regarding coverage, you will need to speak with Audi of America. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

September 15, 2021

Dealership Rating
Employee Rating

The staff has been super helpful thus far. Im digging on the dealer vibes. Im looking forward to bringing my Audi in to this dealer when needed. More

by S5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Fletcher Jones Audi responded

Hello S5, Thank you so much for taking the time to share your amazing recommendations with everyone! Your kind rating about our service team show our dedication in providing world-class Service experiences and thrilled to know you enjoyed the dealership environment! Looking forward to your next scheduled service visit with us! Best, Kimberlee Camargo Reputation and Brand Ambassador

May 19, 2021

Dealership Rating
Employee Rating

My experience was surprisingly pleasant. Salesperson was very chill. I thought they negotiated in a fair manner. There was no pressure. Was in no way sleazy or unprofessional. Definitely would recommend. More

by Patrickjfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melinda Speer

May 22, 2021

Fletcher Jones Audi responded

Hi Patrick, Providing our guest the best customer service experience possible is our top priority! We are thrilled to hear that our sales team treated you well and that you had a pleasant experience at our dealership. Should you have any questions or Audi needs, please don't hesitate to reach out to our team of experts. Take care, Your Friends and Family at Fletcher Jones Audi

April 21, 2021

Dealership Rating
Employee Rating

Colleen was great! She was patient and thorough yet kept the process efficient and did all she could to give us out of towners a great experience More

by Ostromfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Fletcher Jones Audi responded

Hello, The team at Fletcher Jones Audi is honored to receive your raving review regarding your experience with Colleen. We appreciate you complementing our level of service! Thank you for your business and recommendations, we look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Audi

April 03, 2021

Dealership Rating
Employee Rating

Colleen drove the new car to my house. Very easy transaction. Very patient and willing to answer any questions. Love the car and competitive lease! More

by jeaninecook
Recommend Dealer
Yes
Apr 05, 2021

Fletcher Jones Audi responded

Hello, The team at Fletcher Jones Audi is honored to receive your raving review regarding your experience with Colleen. We appreciate you complementing our level of service! Thank you for your business and recommendations, we look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Audi

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