Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.7
1,941 Reviews
4.7

1,941 Reviews

Write a Review

1941 Reviews of Colin Simmons

June 25, 2024

Dealership Rating
Employee Rating

I have been coming to this dealership since I have owned my 2015, 2017 & 2021 Sonatas. I love the service and the people. Collin is always helpful, knowledgeable, honest & courteous. More

by MRCSLITTLE37
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

Jun 25, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 24, 2024

Dealership Rating
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As always I ve had another great experice at Family Hyundai! They are alway helpful directing where and who to see if I don't know. A please to do business with. Ray J More

by Rjoneserin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 24, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ray, please let us know.

June 19, 2024

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The dealer was thoughtful and treated me well. The dealership was clean and inviting. Everyone was eager to help More

by Traci
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter

Jun 20, 2024

Family Hyundai responded

Traci, thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 15, 2024

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I have dealt with Family Hyundai since purchasing my vehicle and the service provided has always been excellent. More

by JPPW708
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2024

Family Hyundai responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 12, 2024

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The service was quite a wait but it was worth it. The staff was very friendly and professional More

by JERRYTJOHNSON1061
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Recommend Dealer
Yes
Jun 12, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Jerry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 12, 2024

Dealership Rating
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The staff was really nice, clean, waiting area and quick services. My car was vacuum out. More

by ROSSPATRICIA65
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Recommend Dealer
Yes
Jun 12, 2024

Family Hyundai responded

Thank you so much for your kind words, Patricia, and for taking the time to leave us this wonderful feedback!

June 12, 2024

Dealership Rating
Employee Rating

Convenient location, but not detail oriented. There were multiple instances of internal miscommunication resulting in customer dissatisfaction. More

by E. Smith
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Maverick Watson

Jun 13, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 10, 2024

Dealership Rating
Employee Rating

Check in for my appointment on time. After being checked in. I enjoyed some refreshments and TV. More

by markholder66
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Family Hyundai responded

Mark, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 10, 2024

Dealership Rating
Employee Rating

Good excellent superior nice kind understanding caring brilliant smart intelligent very nice good caring very good More

by SMITH3691
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 07, 2024

Dealership Rating
Employee Rating

I said average because I encountered avoidable issues, and misleading statements. Things I was told were completed were not completed. The dealer self-identified this, but only after I arrived to pickup More

by E. Smith
Workmanship
Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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