Colin Rees

I’ve been going to Larry Miller now for over 20 years. The service has always been excellent. Today was just an oil change, but the customer service team worked me into the schedule and Got me out in no t The service has always been excellent. Today was just an oil change, but the customer service team worked me into the schedule and Got me out in no time at all. Thank you Colin and Isaiah for exceeding my expectation once again. More

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Not a good experience. I had a Check Engine light on and brought it into the dealership to get diagnosed. Colin mentioned it would take up to 48 hours for a diagnosis, but I had a Check Engine light on and brought it into the dealership to get diagnosed. Colin mentioned it would take up to 48 hours for a diagnosis, but thankfully it only took 24 hours which is way too long. I was told that the problem was coolant intrusion in the #3 cylinder and the engine will need to be replaced at a cost of over $11,000.  This was a huge, unexpected surprise and disappointing. Colin didn't provide any other option such as a rebuilt or used engine.  It seemed like you guys didn't really care about my cost concerns. My Jeep only has 74,000 miles and had a 60,000 mile warranty that I purchased that does me no good. Seems unfair and wish I was provided with better service and advice. More

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Good service today. My renegade is running much better after the oil change and tire rotation. Thank you for the service. My renegade is running much better after the oil change and tire rotation. Thank you for the service. More

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Set appointment for 0745 for a simple oil change. At almost 0930 my truck was still not in the shop. Told them to bring me my truck and cancel the oil change. Why schedule appointments if they are n At almost 0930 my truck was still not in the shop. Told them to bring me my truck and cancel the oil change. Why schedule appointments if they are not followed? Does an oil change take over 2 hours, it does not. Wasted time here. Will find a place that can very simply change oil in the time it takes to change oil. More

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Great all around service! Prompt service and detailed updates via text when the work is completed. Prompt service and detailed updates via text when the work is completed. More

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Fast, friendly and thorough. I appreciate how they keep things clean and respect your vehicle. I appreciate how they keep things clean and respect your vehicle. More

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Service was really amazing and they worked very quickly. I will be going back again. I will be going back again. More

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Dealer provided service requested in a reasonable amount of time. Price was good as it was on sale. of time. Price was good as it was on sale. More

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Friendly staff. Competitive pricing. I enjoy the free multi point inspections. Technician repair and review of service completed was great! Service advisor Christoph Competitive pricing. I enjoy the free multi point inspections. Technician repair and review of service completed was great! Service advisor Christopher was wonderful to work with. More

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Steven was fantastic when he answered my ? s and helped me with scheduling my oil change etc. When I arrived the new employee was honest sharing he was new and tried his best. It was a really s and helped me with scheduling my oil change etc. When I arrived the new employee was honest sharing he was new and tried his best. It was a really good experience. More

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