Colin Lewin

On March 11, 2025 I had a 9:30am appointment with someone named Jason per an email sent by Ryan Baker. I arrived early since I worked a midnight shift the prior night and came straight from work. A guy named named Jason per an email sent by Ryan Baker. I arrived early since I worked a midnight shift the prior night and came straight from work. A guy named Colin Lewin unlocked the doors at 9:00am. He said Jason wasn't there that day and he could help me. I was interested in a 2024 Corvette (vin 1G1YB2D44R5130488) that was advertised at a $9,425.00 discount. It was also advertised as having potential further discounts for a Costco membership and a Camaro loyalty discount for qualified buyers. Colin informed me that I did not qualify for the $3,000 Costco discount because my membership was the Gold Club membership and not the Executive membership. I told him I bought a 2 door CTS-V several years prior and asked if that would qualify me to the Camaro Loyalty discount. He said that unfortunately anyone wanting that discount had to have the specific vehicle currently registered in their name. I also told Colin I worked for a GM supplier and had a discount for that as well. Colin completely ignored the GM Supplier discount even though I had my work ID and was able to provide remittance advice statements for recent pay periods. I asked to see the deal sheet and I declined the offer for a test drive so he would know I was a serious potential customer and not just somebody looking to joyride a car. During the conversation Colin must've sensed that I was slipping off the hook so he brought over the finance guy named Tony. Any time a salesman brings in another salesman is a red flag. You get two salesman ganging up on you and you cannot tie a particular lie to a specific individual and they have deniablity that any lie was ever told. Tony produced a vague and incomplete deal sheet that included a $3,989.00 upcharge for a paint and upholstery protection package, a list price that was $3,500 higher than what was advertised, and the deal sheet did not included the total price for the vehicle. It also included an estimated monthly payment based on how much I was willing to put down. So Tony had all the information available for full disclosure- principal, rate, and time. But he chose not to disclose it. Omission and deceit are key components of his sales strategy. So now Tony is pressing me to see how much he can get out of me for a down payment that day. Tony is a smart guy. He isn't just the finance guy. He is the closer. He does this every day and he's a skillful negotiator who can steer the conversation into a verbal commitment with even the worst of deals. He isn't your friend. He isn't looking out for your best interests. He is a shark and there is blood in the water. People like Tony are best avoided in any situation; especially when buying a car. At the time GM was offering financing at 6.39% for buyers who qualified on this particular vehicle. There are other vehicles that offer better financing but not this one. Nobody buys a Corvette because it makes financial sense. I knew I qualified. My credit score and payment history are flawless. I don't get turned down by potential creditors. I turn them down. My credit is bulletproof like gold plated titanium. Tony informed me that I was approved "within a few tenths of 6.39%." Which is odd because I never allowed him to run my credit and he didn't run it. So he must've used his powers of clairvoyance to get me approved. Needless to say, I did not buy that car. I told them I was going to go check on another car and I'd almost certainly be back the next day or that week to sign the dotted line on the horrible deal they offered me. I knew I was never coming back but what is one more lie right? But Tony and Colin sold a car that day. It just wasn't their car. I went about 20 minutes down the road and spoke to another salesperson at another dealership. I bought a 2024 Corvette 2LT with the z51 performance package. It is virtually identical to the Corvette at Bill Kay except it is black exterior and black interior. The guys down the road More

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Went into Bill Kay with no expectations of buying a car but found one that met my criteria and with the hep of Colin he made the purchase very seamless but found one that met my criteria and with the hep of Colin he made the purchase very seamless More

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The best car dealer in the world I love billkay chevy the best place in the world thanks best place in the world thanks More

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Stereotypical used car dealer experience, lie to get people in the door and then pull the rug once enough of the customer's time has been wasted. It started off ok - Because I'm not local to the deale people in the door and then pull the rug once enough of the customer's time has been wasted. It started off ok - Because I'm not local to the dealership, I worked out critical details with them in advance, including the specific vehicle, that it was eligible for the federal used ev tax credt and I would be using it, price before and after the tax credit, and the fact that I was using outside financing. We set a time for me to go in to the dealership to buy the car, with the understanding that I was driving across the state to get there. This is where things started going wrong. As I was about halfway across the state on my way to the dealership, they emailed me advising that they just realized their staff who can process the federal tax credit weren't in at the time we had scheduled my appointment, and could I please come the next day instead. Since I was already halfway there, I said I would still show up tonight, take the car for a drive, and get a room overnight to complete the sale in the morning. When I arrived at the dealership, the test drive went well, so we sat down to review the details inside. The salesman tried to give me trouble over the outside financing, saying that contrary to what I was told via email he couldn't sell the vehicle to me unless I drove back to my local bank and picked up a bank check for the total purchase price. (Note that the exact total including tax/title/registration etc hadn't been disclosed in advance, so it wasn't possible for me to bring a check for the exact amount at this point.) After the salesman got up to check with his manager a few times, the manager came over and said it wouldn't be an issue, they were fine getting the payment via wire or fedex from the bank. So, all good, but we still have to come back at 10am to finalize things while the right people are there. We go get a room for the night, and are getting ready to go back to the dealership, when at 9:36am I get a call from the salesman. Turns out, he was wrong, and the vehicle in question doesn't qualify for the federal credit because (insert nonsensical reason here.) So, the 3 hours we spent driving there, then the hotel room we had to get because they scheduled an appointment for a time when they couldn't actually do what the appointment was for, plus the 3 hours we would spend driving back home, was all wasted time and money because this dealer's staff either outright lied or was simply incompetent and had zero regard for their customers time and money. More

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Bill Kay dealership is very professional and easy to work with. We worked with Steven Vitogannis during the car purchase and he answered all our questions. with. We worked with Steven Vitogannis during the car purchase and he answered all our questions. More

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I wanted to thank Blake the service manager for getting my car back to me in a timing manner. He knew I needed it for the weekend and went out of his way to accommodate me. Everything went very well. my car back to me in a timing manner. He knew I needed it for the weekend and went out of his way to accommodate me. Everything went very well. More

by dbrownsr6124 Verified Customer Verified Customer

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Bill Kay Chevrolet in Lisle has earned my 5 star review. My son called on my behalf and spoke with Colin regarding a new arrival of a 2024 C8 Z06. Colin confirmed the vehicle was available and let him kno My son called on my behalf and spoke with Colin regarding a new arrival of a 2024 C8 Z06. Colin confirmed the vehicle was available and let him know he would have it ready if we were coming in to see it. Upon arriving we met Colin and he showed us the car, answered questions, started it up and allowed us space to inspect the car without any pressure. The buying process was fast and easy. I was treated with the highest professionalism from everyone in the buying process. Before I knew it I was taking delivery and driving away in my brand new 2024 Z06. My experience was great and I highly recommend this dealership. More

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I had a great experience at this dealership! It was my first time purchasing a car and I appreciated Colin's patience and help throughout the process. He was easygoing, respectful, and accommoda It was my first time purchasing a car and I appreciated Colin's patience and help throughout the process. He was easygoing, respectful, and accommodating. Thank you, Colin! I have been loving my new Trailblazer! :) More

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We're ready for my appointment on time. Answered questions I asked and helped pair phone and Google maps with car and phone Answered questions I asked and helped pair phone and Google maps with car and phone More

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Fast & simple process. Worked everything out prior to showing up so all I needed to do was sign & go Worked everything out prior to showing up so all I needed to do was sign & go More

by Oplawski1980 Verified Customer Verified Customer

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