Cole Tillotson

This dealership and their service department is a joke. We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls w We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls was the exterior A-pillar trim. Without having replacement parts on hand, they pulled the A-pillar trim knowing that 90% of the time (they admitted this) that the trim will break. They also "lost" my car several times over following few weeks as I tried to get updates on the various service items needing to be completed. By mid August I was finally able to get my car back. No loaner car, no apologies. And to top it off the A-pillar trim still wasn't available, so I had to drive off with a car that looks like ghetto trash. I was told "late October" for replacements to come in and they would call. It's now the end of October and I had to call them for an update. I'm now being told end of 2024 or early 2025 for the parts to come in and I'll have to drive around looking like trash until then. This dealership was already bad under Zeck, and now it's a complete mess. Don't buy from this dealer, and if for some reason you do I recommend avoiding their service group entirely. More

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Super great people up here at Zeck! Will be back for future purchases and will recommend to my family! Will be back for future purchases and will recommend to my family! More

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Professional and low pressure sales staff. Worked with on line staff to finalize 3-4 car options. Third Car we have purchased. Worked with on line staff to finalize 3-4 car options. Third Car we have purchased. More

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Great service, Cole listened to what we were looking for and showed us our options. Made the experience painless. and showed us our options. Made the experience painless. More

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The salesman was pleasant, courteous and helpful and the transaction was made easily and efficient. transaction was made easily and efficient. More

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Great experience. Cole & Cam were terrific to work with. Quick and efficient. Would definitely buy here again. Cole & Cam were terrific to work with. Quick and efficient. Would definitely buy here again. More

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Cole, Cliff, and Steve were so incredibly helpful when getting my new vehicle! Thank you! getting my new vehicle! Thank you! More

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Cole, Cliff, and Steve were so incredibly helpful when getting my new vehicle! Thank you! getting my new vehicle! Thank you! More

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Cole was great to work with! Made our experience quick and painless. Definitely recommend Zeck! Made our experience quick and painless. Definitely recommend Zeck! More

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Quick process! Had the vehicles I was interested in ready to drive. 2 hours later- drove away with the vehicle. Cole was knowledgeable and made it a quick and easy Had the vehicles I was interested in ready to drive. 2 hours later- drove away with the vehicle. Cole was knowledgeable and made it a quick and easy appointment!! More

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