Cole Findley

Everything was done in a quick & professional manner. Salesperson Cole either knew the answers to our questions or quickly obtained answers for us. The process went smoothly and we were pleased with the Salesperson Cole either knew the answers to our questions or quickly obtained answers for us. The process went smoothly and we were pleased with the results. More

by tmplnewz Verified Customer Verified Customer

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On November 2, 2024, I purchased from City Ford a 2024 F-150 4x4 Supercrew Lariat with the Powerboost. Cole F. was the sales professional I worked with throughout the entire purchase process.I am a reside F-150 4x4 Supercrew Lariat with the Powerboost. Cole F. was the sales professional I worked with throughout the entire purchase process.I am a resident of Ohio and found the truck online via Autotrader. On the day I contacted the dealership on October 28, 2024, there were 4 trucks available nationwide like the one I was looking for and ultimately purchased so I knew I had to move fast. When I first spoke with Cole, I had a few non-negotiable requests, which were as follows: all documentation must be available to be signed when I arrive at the dealer or by some other means because I was coming from 3 hours and 45 minutes away, I pretty much work 7 days a week and did not want to be tied up half a day at the dealership; all stickers removed (I prefer a clean look); Ford rear wheel well liners installed; I had to get at least $10k more than I owed on my current F-150; and the truck had to be ready for pickup when they open on November 2, 2024. Cole was able to coordinate all of my requests, items with the dealership finance team and I arrived at 9 am and was back on the road within an hour with the new truck. Cole is an outstanding person who is capable of making you feel like you are his number one priority. He kept me up-to-date as things progressed and followed up after I took delivery. He truly is a one-of-a-kind person and I hope you have the opportunity and pleasure to work with him. The dealership finance team did an outstanding job with all the paperwork. A well deserved thank you to the body shop for doing a great job removing the stickers and installing the rear wheel well liners. One last thank you is to the ownership of City Ford for hiring the right people for the job. Without all of them, I would not have had the outstanding experience I did at City Ford. Sincerely, Mark Vlacovsky More

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Zachary Ott helped us buy a used 2021 Ford Explorer Platinum, Beautiful SUV He walked thru all of the perks that it came with and took time to explain what we did not understand. He also worked with u Platinum, Beautiful SUV He walked thru all of the perks that it came with and took time to explain what we did not understand. He also worked with us when doing the paperwork on buying it, along with him and David, that handled to actual finalization of everything, made it easy and stress free! this is my 2nd vehicle i got from City Ford Columbia City! Great Team out there! More

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Best service, Cole wasn’t pushy to make a sale. He answered all questions I asked. He was very friendly and helpful. Definitely will be a repeat customer He answered all questions I asked. He was very friendly and helpful. Definitely will be a repeat customer More

by pamrchmnd0 Verified Customer Verified Customer

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Everyone was informative, kind courteous and great to work with. I will tell everyone I know who is looking for a vehicle to go to City Ford. work with. I will tell everyone I know who is looking for a vehicle to go to City Ford. More

by davekim2924 Verified Customer Verified Customer

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Great service very personable and knowledgeable. Respected our time. Very happy with everyone I worked with. Respected our time. Very happy with everyone I worked with. More

by mdhamm88 Verified Customer Verified Customer

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Communication, openness, and honesty. Thank You all for your kindness and hospitality which was very accommodating throughout! Thank You all for your kindness and hospitality which was very accommodating throughout! More

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Great to work with very good experienced loved the customer service everyone was polite and friendly customer service everyone was polite and friendly More

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It was a pleasure working with Cole Findley and Danny Roller. They both took the extra time to work out the details to get us in the vehicle of choice. i would recommend them and City Auto Mall to anyone Roller. They both took the extra time to work out the details to get us in the vehicle of choice. i would recommend them and City Auto Mall to anyone interested in getting a New or Used vehicle. I will recommend to my family and friends, the experience was great. More

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We had a great experience. Our salesperson was friendly and helpful and the price drew us in initially. The only unfortunate thing was there were a lot of little fixes necessar Our salesperson was friendly and helpful and the price drew us in initially. The only unfortunate thing was there were a lot of little fixes necessary on the vehicle that we have to take care of, but given the price, we were still willing to purchase. More

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