Cody Vallejos

Horrible buying experience - took nearly 4 hours after finalizing a cash deal to get thru Finance to sign papers and write a check. Vehicle delivery still wasn't completed and rushed cleaning, discovered finalizing a cash deal to get thru Finance to sign papers and write a check. Vehicle delivery still wasn't completed and rushed cleaning, discovered interior not cleaned or vacuumed. Follow up emails and texts to Used Car management were sent with no responses and had to get the Customer Relations Manager involved to attempt to get any resolution. I have purchased vehicles from this Toyota dealership for over 40 years but will seriously question future dealing with this poor management situation. Adding to the initial review after numerous other issues regarding being overcharged were uncovered after nearly a month. I was overcharged for the title fee which was discovered by the dealership and a check sent. After reviewing my credit card statement I discovered the $1,000 deposit that I was told wouldn't be charged because this was a cash deal was charged to my credit card and I only found out a month later when my statement was received. I had asked the Finance person numerous times if the $1,000 deposit was charged to my credit card I was told no when my paperwork was signed for this cash deal. Again, I had to contact Customer Relations Manager to get the deposit and interest reimbursed to me. A month later my sale and issues have been resolved! I am trying to figure out how so many issues could have occurred in 1 simple sale, a cash transaction no less. More

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Purchased a used 2023 4Runner on 12/31/2024 as a temporary vehicle until the new 2025 4Runners Hybrids arrive and made sure the sales people were aware of this. It took nearly a month to get a sati temporary vehicle until the new 2025 4Runners Hybrids arrive and made sure the sales people were aware of this. It took nearly a month to get a satisfactory conclusion to the sale. This particular Used Car Mgr was of little if any help in the process and I had to reach out to the Customer Relations Mgr to get my multiple issues resolved. He would not respond via text or phone calls until I had the Customer Relations Mgr involved. I was at the dealership to have the detailing re-done as part of the vehicle delivery for 2 hours on 1/27 and this manager didn't even bother to introduce himself to me or offer any apology which could have gone a long way to helping turn a negative experience around. I have purchased numerous new vehicles from this Toyota dealership over the past 40 years but after this last situation I will be making my next purchase for the new 2025 4Runner Hybrid once they start arriving at the other Colorado Springs Toyota dealership or have to travel to Denver to the Stevinson Toyota East dealership. This unprofessional management behavior will end up losing this dealership a $65,000 - $70,000 sale. More

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Corwyn Toyota is a Great Dealership. The staff was very professional.. A wonderful car buying experience. The staff was very professional.. A wonderful car buying experience. More

by CEC502003 Verified Customer Verified Customer

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What a pleasure to do business with a dealership that's honest, fair and fully transparent. Kim and Cody were most helpful in consigning our RAM 3500 dually and got a great price to boot! honest, fair and fully transparent. Kim and Cody were most helpful in consigning our RAM 3500 dually and got a great price to boot! More

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Worked with Cody on a trade in and couldn't recommend him more! He was prompt, communicated well, and had all the paperwork done in advance so I didn't waste any time. I'm actually considering another more! He was prompt, communicated well, and had all the paperwork done in advance so I didn't waste any time. I'm actually considering another purchase, and if I do, I will ask for him specifically. More

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My experience at Corwin Toyota of Colorado Springs was perfect! From the sales people to the finance department, everything worked out exactly how we would've liked it to! perfect! From the sales people to the finance department, everything worked out exactly how we would've liked it to! More

by TBRADFIELD Verified Customer Verified Customer

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I've been dealing with this dealership for more than 15 years going back to the Larry Miller days. Always helpful and professional. I usually know what I want and the salespeople stay within my limits on years going back to the Larry Miller days. Always helpful and professional. I usually know what I want and the salespeople stay within my limits on their suggestions. I don't like long, drawn out negotiations, I'll walk first but that hasn't been necessary with this dealership. More

by PATANDRON65 Verified Customer Verified Customer

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The process of trading my vehicle and buying a new vehicle was very painless and quick. The detail team did scratch my car but the dealership made it right. I highly recommend them. vehicle was very painless and quick. The detail team did scratch my car but the dealership made it right. I highly recommend them. More

by TWOGUNCOPSWIFE Verified Customer Verified Customer

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Purchased used vehicle and AC was not working upon purchase. Dealership agreed to fix and I brought the vehicle in for repairs a few weeks after purchase. After about a month the AC had stopped workin purchase. Dealership agreed to fix and I brought the vehicle in for repairs a few weeks after purchase. After about a month the AC had stopped working again and I started trying to contact Corwin. It took a couple of months to finally hear back, and J.R told me that it has been too long and was questioning why I waited so long to contact them if it wasn't working a month after, although I had called about 20 times. He also blamed me and said that I didn't run the AC enough during the colder weather months even though I tried explaining that it had stopped working before winter after about a month of use. I just wanted to get something fixed that this dealership told me they would fix upon purchase, and it was never properly fixed. J.R told me that he wasn't willing to absorb the entire cost of this repair again, but wondering if they ever even replaced it to begin with. Overall, this place is not doing their best to help their customers, they just want your money. J.R. was also very condescending when I spoke with him, constantly calling me 'buddy' and just being overall extremely rude and unprofessional. I would avoid this place at all costs. More

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Negotiation times were longer than promised, but staff was able to get me where I wanted to be on the car. Car was delivered very clean and full of gas. Everyone was friendly throughout the process and was able to get me where I wanted to be on the car. Car was delivered very clean and full of gas. Everyone was friendly throughout the process and I would definitely return to Corwin Toyota More

by RODSHANKS Verified Customer Verified Customer

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