Coby Montgomery

My wife and I purchased a 2019 Honda Odyssey from Koby a couple of months ago. Before coming in, I specifically called and was told there were no mandatory add-on packages included in the price. However, af couple of months ago. Before coming in, I specifically called and was told there were no mandatory add-on packages included in the price. However, after test driving the vehicle, we were shown what I believe was a $1,750 protection package that had already been installed on the vehicle. After negotiating, we agreed on a purchase price and were informed that the vehicle only came with one key. We were told the previous owner was going to mail in the second key, and that it would then be forwarded to us. It has now been a couple of months, and despite multiple phone calls, I have not received any updates or follow-up regarding the second key. Please provide an update on the status of the key at your earliest convenience. Thank you, Michael Knight More

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