![Clayton Prescott at Acura Columbus](https://cdn-user.dealerrater.com/images/dealer/35531/employees/0138cde55d36.jpg)
Dealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Service Writer and Consultant
Business Development Center Sales Administration
Service Center Customer Relations
196 Reviews
Write a Review196 Reviews of Clayton Prescott
January 18, 2025
This was my first time actually dropping off my vehicle for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service cente for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service center where you pull up to the doors and drive in. I was rather confused of how the process worked. There didn’t seem to be adequate signage. On top of the lot being very congested. The rest of the process went well. Clayton was very helpful and informative. More
January 14, 2025
Very pleased with service, able to have it fixed quickly, within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do no within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do not know her name. Thankfully, I worked with Clay and he is top-notch! Very willing to help, And very accommodating! Thankfully, because there weren’t any courtesy cars, they were willing to come pick up our vehicle and bring it back. More
December 14, 2024
Clayton was fantastic; all was explained clearly and professionally. Clint is fantastic as well, I always request him. I am a long time customer for a reason. Keep rockin’ it! professionally. Clint is fantastic as well, I always request him. I am a long time customer for a reason. Keep rockin’ it! More
Other Employees Tagged: Clint (Last Name?)
November 12, 2024
Excellent customer service. I appreciate that everyone always takes great care of my car, and makes sure I am taken care of while I wait. I appreciate that everyone always takes great care of my car, and makes sure I am taken care of while I wait. More
Other Employees Tagged: Todd Skidmore, Zach Zeune
November 08, 2024
Seamless and enjoyable service experience from booking, drop off, updates and pick up. Exceptional customer service from Clayton who ensured all concerns were addressed and kept me in the loop at times drop off, updates and pick up. Exceptional customer service from Clayton who ensured all concerns were addressed and kept me in the loop at times. More
August 14, 2024
Car in at appointment time and returned in timely manner. Great loaner vehicle. Easier to get on and out of than a car. Great loaner vehicle. Easier to get on and out of than a car. More
Other Employees Tagged: Zach Zeune , Jami Meredith