Clayton Prescott
Clayton Prescott at Acura Columbus
Refer Me

Clayton Prescott

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

Contact Me
4.9
203 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

203 Reviews

Write a Review

203 Reviews of Clayton Prescott

March 31, 2025

Dealership Rating
Employee Rating

Clayton from Acura of Dublin is so helpful and always goes the extra mile to answer questions and to make sure all concerns have been addressed. He makes sure that I understand the new things on my c More

by Glegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Acura Columbus responded

Agreed on Clay! Thank you so much for taking the time to acknowledge him - very nice! Thanks, John Connelly Owner/Acura Columbus

March 28, 2025

Dealership Rating
Employee Rating

Had our first visit with 2024 RDX aspec adv. this week. Could not have gone better. Communication far surpassed expectations, too! So grateful to have read all these positive reviews before we t More

by M. Jonezi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Perrin

Mar 29, 2025

Acura Columbus responded

Wonderful! Love to read this. Thank you so much. Thanks, John Connelly Owner/Acura Columbus

March 18, 2025

Dealership Rating
Employee Rating

Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awes More

by PaulBohmlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2025

Acura Columbus responded

Agreed on the loaners! Crazy that we have about 45 of them ($2.7 million in inventory that we finance with the bank) and we seem to have them all booked out every single day. Glad you like the texting - so do I very much. We are very fortunate to have Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley and I am glad they have been helpful to you. Thanks, John Connelly Owner/Acura Columbus

March 08, 2025

Dealership Rating
Employee Rating

Steve and Tom were great to work with, Steve made the process simple and fast. Tom found a great loan rate for me and stayed late to find it. This is my 4th Acura from Acura Columbus and I’ve always been More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Sam McHale

Mar 09, 2025

Acura Columbus responded

I love the Integra Type-S and glad the officer was nice! Thank you 4x over and I am glad Steve and Tom could help. Thanks, John Connelly Owner/Acura Columbus

February 27, 2025

Dealership Rating
Employee Rating

Ryan has been exceptional from the first contact. Thank you for making this purchase the best experience I have ever had. Ryan has been professional, transparent and pleasant to work with. We found o More

by Mrs Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Brown, Ryan Ouzts

Feb 28, 2025

Acura Columbus responded

Welcome — very nice and thank you! Glad Ryan, Clay and Greg could help. Enjoy the new car! Thanks, John Connelly Owner/Acura Columbus

February 15, 2025

Dealership Rating
Employee Rating

Have purchased several Acura MDX vehicles at this dealership. Always very pleased with outcome. My salesman, Steve Ault has always been a pleasure to deal with and Clayton in service has always taken More

by rrbody49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 16, 2025

Acura Columbus responded

Thank you! I am glad Steve and Clay have been able to help. Enjoy the new MDX! We appreciate you taking the time to write. Thanks, John Connelly Owner/Acura Columbus

Feb 16, 2025

rrbody49 responded

Keep up the good work!

February 14, 2025

Dealership Rating
Employee Rating

Follow up to original review on 1/31/25. The dealership has since made right my concerns and have addressed them with the sales team. The service department also went above and beyond when I More

by hollywise13
Recommend Dealer
Yes
Feb 16, 2025

Acura Columbus responded

I appreciate you giving us the chance to make up for our mistakes - thank you very much. Enjoy the new car! - John Connelly Owner/Acura Columbus

February 07, 2025

Dealership Rating
Employee Rating

Very good! Clayton was super and kept me informed while my mdx was in the shop. More

by Njcleland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2025

Acura Columbus responded

Good news! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus

January 30, 2025

Dealership Rating
Employee Rating

Service dept was very helpful & kept me informed on everything going on with my TLX. So polite & courtesy too More

by djmo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Acura Columbus responded

Good news! Thanks for taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

January 19, 2025

Dealership Rating
Employee Rating

The best Acura dealership in the area, outstanding service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition. More

by ZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Acura Columbus responded

Thanks for the very kind words! I am glad Clay and the team could help. Thanks, John Connelly Owner/Acura Columbus

1
...

Dealership Inventory (165 Vehicles)

used 2022 Honda Pilot car, priced at $35,623
2022 Honda Pilot
used
Black exterior
Automatic
All-wheel Drive
new 2025 Acura RDX car, priced at $55,800
2025 Acura RDX
new
Solar Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Acura RDX car, priced at $52,250
2025 Acura RDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2025 Acura Integra car, priced at $36,795
2025 Acura Integra
new
Majestic Black Pearl exterior
CVT
Front-wheel Drive
new 2025 Acura RDX car, priced at $56,400
2025 Acura RDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
used 2025 Acura MDX car, priced at $54,836
2025 Acura MDX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive