Clayton Prescott
Clayton Prescott at Acura Columbus
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Clayton Prescott

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
196 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

196 Reviews

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196 Reviews of Clayton Prescott

February 07, 2025

Dealership Rating
Employee Rating

Very good! Clayton was super and kept me informed while my mdx was in the shop. More

by Njcleland1
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Recommend Dealer
Yes

January 30, 2025

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Service dept was very helpful & kept me informed on everything going on with my TLX. So polite & courtesy too More

by djmo20
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Recommend Dealer
Yes
Jan 31, 2025

Acura Columbus responded

Good news! Thanks for taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

January 19, 2025

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The best Acura dealership in the area, outstanding service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition. More

by ZM
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Recommend Dealer
Yes
Jan 20, 2025

Acura Columbus responded

Thanks for the very kind words! I am glad Clay and the team could help. Thanks, John Connelly Owner/Acura Columbus

January 18, 2025

Dealership Rating
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This was my first time actually dropping off my vehicle for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service cente More

by mbschlatt
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Recommend Dealer
Yes
Jan 19, 2025

Acura Columbus responded

Thanks - we will do a sign audit and re-evaluate our drive-in service process. I appreciate you taking the time to write! - John Connelly Owner/Acura Columbus

January 14, 2025

Dealership Rating
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Very pleased with service, able to have it fixed quickly, within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do no More

by theresaspencer1961
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Recommend Dealer
Yes
Jan 14, 2025

Acura Columbus responded

Thank you - glad you got your car back quickly. Glad Clay and the team could help. - John Connelly Owner/Acura Columbus

December 14, 2024

Dealership Rating
Employee Rating

Clayton was fantastic; all was explained clearly and professionally. Clint is fantastic as well, I always request him. I am a long time customer for a reason. Keep rockin’ it! More

by My Fifth Acura
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Recommend Dealer
Yes

Other Employees Tagged: Clint (Last Name?)

Dec 15, 2024

Acura Columbus responded

Thank you 5x over!!!!! Glad Clay and Clint Stump could help! We appreciate that you took the time to write. - John Connelly Owner/Acura Columbus

November 12, 2024

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Excellent customer service. I appreciate that everyone always takes great care of my car, and makes sure I am taken care of while I wait. More

by Cathy Doseck
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Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Zach Zeune

Nov 13, 2024

Acura Columbus responded

Thanks for your trust Cathy - we appreciate it! - John Connelly Owner/Acura Columbus

November 08, 2024

Dealership Rating
Employee Rating

Seamless and enjoyable service experience from booking, drop off, updates and pick up. Exceptional customer service from Clayton who ensured all concerns were addressed and kept me in the loop at times More

by David Gachie
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2024

Acura Columbus responded

Great to read - I am glad Clay could help! Thanks for your trust. We appreciate it. Thanks, John Connelly Owner/Acura Columbus

October 02, 2024

Dealership Rating
Employee Rating

Acura of Columbus knocked it out of the park again. Communication is spot on. They make sure I’m informed, comfortable and they over deliver. More

by TM
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Recommend Dealer
Yes

Other Employees Tagged: Terry

Oct 02, 2024

Acura Columbus responded

Love this review - thanks! - John Connelly Owner/Acura Columbus

August 14, 2024

Dealership Rating
Employee Rating

Car in at appointment time and returned in timely manner. Great loaner vehicle. Easier to get on and out of than a car. More

by kkaykellenberger21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune , Jami Meredith

Aug 15, 2024

Acura Columbus responded

Excellent! I am glad all went well - thank you! - John Connelly Owner/Acura Columbus

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