
14 Reviews
Write a Review14 Reviews of Clayton Kropp
May 02, 2025
Thi like this dealership. Paul, the service manager restored my confidence in the product and the manufacturer. Paul, the service manager restored my confidence in the product and the manufacturer. More
Other Employees Tagged: Chris Calden, William Habib, Robert Peace, Josip Petricevic, James Sawyer, Ivan Contreras , Paul the service manager was excellent.
April 30, 2025
Fantastic service and the guy who attend me nice and cool. I am satisfied this location cool. I am satisfied this location More
Other Employees Tagged: Chris Calden, William Habib, Robert Peace, Marcus Robinson, Brock Keck
February 06, 2025
# Excellent Service - "Exceptional service from start to finish! The team was professional, courteous, and went above and beyond to ensure my vehicle was serviced promptly." - "I'm thoroughly impr start to finish! The team was professional, courteous, and went above and beyond to ensure my vehicle was serviced promptly." - "I'm thoroughly impressed with the quality of work and attention to detail. Highly recommend!" - "Fantastic experience! The staff were friendly,specially miss Molly knowledgeable, and kept me informed every step of the way." More
Other Employees Tagged: Chris Calden, William Habib, Robert Peace, Marcus Robinson, Brock Keck
November 16, 2024
Very professional and well done work thank you Hyundai service team for hooking me up service team for hooking me up More
Other Employees Tagged: Chris Calden, William Habib, Robert Peace, Marcus Robinson, Brock Keck
October 26, 2024
Rachel was out to greet me at my car immediately checked my car in then checked me in. She then estimated the time to be an hour and a half and she was exactly right. I stayed at the dealership in the loung my car in then checked me in. She then estimated the time to be an hour and a half and she was exactly right. I stayed at the dealership in the lounge area and was very comfortable. Very good service. More
Other Employees Tagged: Chris Calden, William Habib, Robert Peace, Josip Petricevic, James Sawyer, Ivan Contreras
May 09, 2024
Excellent customer service! I had anxiety about purchasing my vehicle, however Ty, Spencer, and Steve were fantastic. The hospitality, communication, and friendliness from every I had anxiety about purchasing my vehicle, however Ty, Spencer, and Steve were fantastic. The hospitality, communication, and friendliness from every department was awesome; really made me feel comfortable. I will highly recommend this dealership to family and friends. I also appreciate the follow up phone calls from Ty and Spencer to assure that I am pleased with my vehicle. More
Other Employees Tagged: Spencer Widmeyer, Rick Mason , Ty Burks(sales-5 stars);Steve Yum(finance-5 stars)
August 12, 2022
Even though this dealership is under extreme construction and a hot mess.. the service was excellent and only slightly delayed. and a hot mess.. the service was excellent and only slightly delayed. More
Other Employees Tagged: Chris Calden, William Habib, Robert Peace
August 09, 2022
I had an appointment at 10. 15.the car wasn't delivered till the next day. This tells me it wasn't started until late in the day.this same thing happened the last time I had the 15.the car wasn't delivered till the next day. This tells me it wasn't started until late in the day.this same thing happened the last time I had the car serviced there.i will be looking for a different shop to service it in the future More
August 23, 2020
bought 2014 hyundia in 2018. 2019 transmission failed, requested new transmission, rebuilt installed, failed back within in a day for second transmission. engine failed, new engine went to pick up car was requested new transmission, rebuilt installed, failed back within in a day for second transmission. engine failed, new engine went to pick up car was stolen off the lot. Service department had us sitting in lobby with covid 19 ongoing, not once were we approached we had to ask what was going on. More
Other Employees Tagged: Chris Shaffer
July 23, 2019
Once again-outstanding service Brought my car in thought I had a drain plug leak after a recent oil change , had Service Advisor Clayton Kropp check it out for me , turned out it wa Brought my car in thought I had a drain plug leak after a recent oil change , had Service Advisor Clayton Kropp check it out for me , turned out it was a transmission seal leak and on this model when the seal leaks you have to change the whole transmission due to it being a sealed system. My car was just out of warranty, Clayton went to bat for me once again submitting all my documentation and I ended up paying a minimal fee for my NEW transmission , you just can't get better service than Roseville Hyundai, they really go above and beyond... thanks again Clayton, really appreciate it.... More