Clay Young
Clay Young at Sam Pack's Five Star Ford Carrollton
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Clay Young

Service Writer

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

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5.0
59 Reviews
5.0

59 Reviews

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59 Reviews of Clay Young

July 13, 2024

Dealership Rating
Employee Rating

GREAT HELP PURCHASING OUR NEW EDGE. GREAT HELP AFTER PURCHASE TO HELP US UNDERSTAND HOW THE ELECTRONICS WORK. WILL PROBABLY HAVE TO HAVE ADAM HELP SOME MORE IN THE FUTURE. RAJ PATE More

by burch1mt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2024

Sam Pack's Five Star Ford Carrollton responded

Congratulations on your new Edge, burch1mt! Thank you for recognizing many of the Five Star Ford Carrollton sales staff! Raj and our team welcome additional questions at 972-242-6415. We want you to enjoy all the technology on your new Ford. Best regards, Trey Russell, General Manager

May 16, 2024

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I've been buying trucks from Sam Pack for years. Danny Forsee is one of the best salesmen I've ever worked with. Service Department is great. More

by jlongbotham
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Benvenuto , Danny Forsee

May 17, 2024

Sam Pack's Five Star Ford Carrollton responded

Jlongbotham, We appreciate every time we have the chance to work with you at Five Star Ford Carrollton. Thank you for your loyalty and endorsement of our dealership and team. When we can offer advice, please reach us at 972-242-6415. We are here for you! Sincerely, Trey Russell, General Manager

April 30, 2024

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Employee Rating

Pretty good dealership I’ve bought all my trucks from here, service department is always quick More

by Adair99
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 30, 2024

Sam Pack's Five Star Ford Carrollton responded

Adair99, We appreciate every time you visit Five Star Ford Carrollton. Thank you for recognizing so many members of our staff. We look forward to your next call to 972-242-6415. Enjoy your new truck! Best regards, Trey Russell, General Manager

April 13, 2024

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Employee Rating

My first experience with a Sam Pack dealership was the Carrollton dealership in 2006. I have been going to the Dallas location due to convenience and proximity. Their service there has gone downhill so ba More

by fredlcruze
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Sam Pack's Five Star Ford Carrollton responded

Fredlcruze, Welcome back to Five Star Ford Carrollton. We appreciate helping with your auto care again. Don't hesitate to reach Clay and our techs at 972-446-5000. We are here to help any way we can. Thank you, William MIller, Service Director

April 06, 2024

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Best dealership in dfw. They take care of you like family during and after you purchase a quality vehicle. My whole family has been taken care of by Danny Forsee and Clay Y More

by Tas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee

Apr 06, 2024

Sam Pack's Five Star Ford Carrollton responded

Tas, Your many of loyalty to Danny, Clay, and Five Star Ford Carrollton are truly appreciated. Thank you! When we can offer our automotive advice, stop by or give us a call at 972-242-6415. It will be great to see you again. Sincerely, Trey Russell, General Manager

March 28, 2024

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We have been customers of Sam Pack Ford for 20 years. Their service department always communicates clearly and is very responsive. Our most recent purchase of a 2024 Expedition was flawless - our sales More

by Ginny Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee

Mar 29, 2024

Sam Pack's Five Star Ford Carrollton responded

Ginny, Thank you for your loyalty and for sharing your positive experience! We're thrilled to hear that Five Star Ford Carrollton and Danny Forsee provided exceptional service throughout your 20-year journey with us. Your satisfaction is our top priority, and we're glad to have made your most recent purchase of the 2024 Expedition flawless and convenient. We appreciate your business and look forward to continuing to serve you in the future! Please stay in touch at 972-242-6415. Thanks again, Trey Russell, General Manager

January 30, 2024

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My late husband and I started doing business with Sam Pack Five Star Ford in Carrollton in 1996. and I’ve continued to work with them even after losing my husband in 2022. More

by Catherine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee

Jan 31, 2024

Sam Pack's Five Star Ford Carrollton responded

Catherine, We deeply appreciate your longstanding trust and loyalty to Sam Pack Five Star Ford in Carrollton. It's an honor to have been part of your journey since 1996 and to continue serving you. We extend our heartfelt condolences for the loss of your husband in 2022. Your loyalty means a great deal to us, and we're grateful for the opportunity to continue providing you with the service and support you deserve. If there's anything specific you need or if you have any concerns, please don't hesitate to reach out to 972-242-6415. We're here for you every step of the way. Sincerely, Trey Russell, General Manager

January 16, 2024

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We bought our new 2024 F350 Limited with Jared Wingard and we could have not been more satisfied. He was very thorough and explained everything in detail throughout the whole process. Even when we hit a " More

by The Dennis'
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Wingard, Alexandra Benvenuto , Luis Gonzalez

Jan 17, 2024

Sam Pack's Five Star Ford Carrollton responded

Congratulations, Mr. and Mrs. Dennis, on the purchase of an awesome F-350. Jared and our sales team can be reached at 972-242-6415 with any additional questions you may have. We want you both to fully enjoy your new Ford. Thank you for your kind feedback and business. Best regards, Trey Russell, General Manager

December 30, 2023

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I just purchased my 5th truck from 5 Star Ford in Carrollton since 2010. This was my 2nd truck that I worked with sales consultant Jared Winguard. I can’t stress strongly enough what a pleasure it i More

by Gdashner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Wingard

Dec 31, 2023

Sam Pack's Five Star Ford Carrollton responded

Gdashner, Thank you for returning to Five Star Ford Carrollton to purchase another truck! Jared, Clay, and our entire staff are grateful for your business. To help you fully enjoy your Ford, don't hesitate to call us at 972-242-6415. We appreciate you! Best regards, Trey Russell, General Manager

August 12, 2023

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Employee Rating

Sam Pack Ford has serviced my Explorer since I bought it there in 2018. Clay always treats me politely and takes care of my car's service needs. The dealership is always neat and clean and comfortable for t More

by rolandwc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2023

Sam Pack's Five Star Ford Carrollton responded

Rolandwc1, Your loyalty to Clay and Five Star Ford Carrollton is greatly appreciated! It is our goal to make servicing your Explorer as convenient as possible. We look forward to hearing from you again at 972-446-5000. Safe travels and know that we are grateful to help you. Sincerely, Coach Gonzales, Fixed Ops Director

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