Clay Young

Just want to commend the customer service of Chance Johnson of their Parts department. He was patient and competently guided me through the process of parts ordering. His service and demeanor represe Johnson of their Parts department. He was patient and competently guided me through the process of parts ordering. His service and demeanor represents highly Sam Pack Five Star Ford Carrollton. My thanks to Clay Young, too, of the Service department for accommodating my inquiries despite his so busy schedule. More

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GREAT HELP PURCHASING OUR NEW EDGE. GREAT HELP AFTER PURCHASE TO HELP US UNDERSTAND HOW THE ELECTRONICS WORK. WILL PROBABLY HAVE TO HAVE ADAM HELP SOME MORE IN THE FUTURE. RAJ PATE GREAT HELP AFTER PURCHASE TO HELP US UNDERSTAND HOW THE ELECTRONICS WORK. WILL PROBABLY HAVE TO HAVE ADAM HELP SOME MORE IN THE FUTURE. RAJ PATEL WAS AS ALWAYS A GREAT HELP IN MAKING OUR CHOICES. THANKS FOR THE HELP GUYS! More

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I've been buying trucks from Sam Pack for years. Danny Forsee is one of the best salesmen I've ever worked with. Service Department is great. Danny Forsee is one of the best salesmen I've ever worked with. Service Department is great. More

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Pretty good dealership I’ve bought all my trucks from here, service department is always quick here, service department is always quick More

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My first experience with a Sam Pack dealership was the Carrollton dealership in 2006. I have been going to the Dallas location due to convenience and proximity. Their service there has gone downhill so ba Carrollton dealership in 2006. I have been going to the Dallas location due to convenience and proximity. Their service there has gone downhill so bad that I cannot go there anymore. You are lucky if you get a response from them at all much less a prompt reply from managers on down. Mass confusion always. Very disappointing considering how it used to be. Possibly due to employee turnover. So, I searched the Carrollton location and found out that Clay Young was still there as was my salesman Rey Mendoza and Trey Russell. Also discovered some other employees in service department were still there. My first inquiry was to Clay, and lo and behold I received a very prompt, detailed response, fully answering my inquiry. I have not been back yet but that is my goal. More

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Best dealership in dfw. They take care of you like family during and after you purchase a quality vehicle. My whole family has been taken care of by Danny Forsee and Clay Y They take care of you like family during and after you purchase a quality vehicle. My whole family has been taken care of by Danny Forsee and Clay Young for almost 30yrs. More

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We have been customers of Sam Pack Ford for 20 years. Their service department always communicates clearly and is very responsive. Our most recent purchase of a 2024 Expedition was flawless - our sales Their service department always communicates clearly and is very responsive. Our most recent purchase of a 2024 Expedition was flawless - our salesman, Danny Forsee, found the car we needed right away, made sure we understood all our options, both on the car and with our financing, and moved us through the purchase process with care and speed. They even got us a new Tolltag while we were at the dealership. We have only bought one other car from another dealership (thinking that one closer to our house would be better)... we won't make that mistake ever again. More

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My late husband and I started doing business with Sam Pack Five Star Ford in Carrollton in 1996. and I’ve continued to work with them even after losing my husband in 2022. Pack Five Star Ford in Carrollton in 1996. and I’ve continued to work with them even after losing my husband in 2022. More

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We bought our new 2024 F350 Limited with Jared Wingard and we could have not been more satisfied. He was very thorough and explained everything in detail throughout the whole process. Even when we hit a " and we could have not been more satisfied. He was very thorough and explained everything in detail throughout the whole process. Even when we hit a "bump in the road" he was very patient with us, answered ALL of our questions and addressed all of our concerns. And we cant forget about Alexandra Benvenuto in Accessories!!! She has our new truck looking so good with the custom wheels. All the upgrades were well worth it, we got stuff done that I did not even know was possible. She is the best!!! Luis Gonzalez in financing made it simple, smooth and easy! Thanks for an amazing experience!!! Lane & Monica Dennis More

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I just purchased my 5th truck from 5 Star Ford in Carrollton since 2010. This was my 2nd truck that I worked with sales consultant Jared Winguard. I can’t stress strongly enough what a pleasure it i Carrollton since 2010. This was my 2nd truck that I worked with sales consultant Jared Winguard. I can’t stress strongly enough what a pleasure it is to work with Jared. I was in the market to purchase a new truck by the end of the year and I never considered going anywhere other than 5 Star and working with Jared. The dealership is very transparent with their pricing, low pressure and the actual sales process is fast and painless. I’m positive this won’t be the last truck I buy from Jared at 5 Star. Love the truck. Thank you again for working with me. I More

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