Clay Moorhead | Page 6

Pleasant car buying experience Great dealership and everyone was really friendly. I bought a new car and the deal was made in minutes. No back and forth “games” that typical ca Great dealership and everyone was really friendly. I bought a new car and the deal was made in minutes. No back and forth “games” that typical car dealers play. More

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Good experience Clay Moorhead and John Ogden were great to work with. I will certainly consider buying my next car from them. Tyler Schmidt was also very helpful. Clay Moorhead and John Ogden were great to work with. I will certainly consider buying my next car from them. Tyler Schmidt was also very helpful. More

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Buying a car from out of stae I was very happy with the service I received. I drove 4 hrs to buy the bmw. The experience was high quality from start to finish I was very happy with the service I received. I drove 4 hrs to buy the bmw. The experience was high quality from start to finish More

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Awesome experience buying my M2! I was absolutely delighted with the experience of ordering and buying my 2018 M2 from BMW of Cincinnati North. Because of the high demand for the car I was absolutely delighted with the experience of ordering and buying my 2018 M2 from BMW of Cincinnati North. Because of the high demand for the car, I got on the waiting list in May 2017 and my car was delivered in March 2018. However, Clay and the BMW staff kept me informed and up-to-date on my car's status every step of the way, answered all of my questions quickly and accurately, and exceeded my every expectation. I will absolutely return to BMW of Cincinnati North when it's time for my next vehicle purchase! More

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Simply the BEST! If you're considering a BMW purchase look no further than BWM Cinci North. The team was just outstanding from start to finish. Some words that come to If you're considering a BMW purchase look no further than BWM Cinci North. The team was just outstanding from start to finish. Some words that come to mind; polite, knowledgable, honest, non-pushy, personable. Overall just an outstanding experience. I purchased my certified pre-owned i3 and if I had to do it over again I'd go see Clay, Shawn and Tony 100 times out of a 100. Kudos to a dream team. It's worth pointing out Tony is probably the most friendly and professional Finance manager you will ever deal with. Go Team BMW Cincinnati North! Regards, Jens More

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Service above and beyond belief Saw a listing for a pre-owned BMW at this dealership and decided to call to inquire about it. What happened after that was the stuff of legends. Cla Saw a listing for a pre-owned BMW at this dealership and decided to call to inquire about it. What happened after that was the stuff of legends. Clay was nothing short of Clay-tastic!! (it is definitely a new word that should be used to mean above-and-beyond service). He made me feel important and special and beloved all rolled together. Jeff and Mike rounded out the team with which I worked, and together they made the customer experience amazing. Jeff even came in on his day off to finalize the sale the next day and make sure everything went smoothly. I am definitely a customer for life at BMW of Cincinnati North! More

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Friendly and helpful staff My experience with everyone was pleasurable and everyone was helpful and welcoming. It would have been nice to have information regarding purchasing My experience with everyone was pleasurable and everyone was helpful and welcoming. It would have been nice to have information regarding purchasing additional Tire and damage protections earlier than the signing of the financial forms and just before picking up the car. Also, and understanding that the car was a Demo car with miles, but I think the car could have been better prepared for our pick-up and not have items that require a return visit to get repaired. More

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Wonderful experience! Just completed my fourth car transaction with Clay Morehead. He is a first class person who listens to the wants and needs, is knowledgeable, hard-wo Just completed my fourth car transaction with Clay Morehead. He is a first class person who listens to the wants and needs, is knowledgeable, hard-working, easily accessible, friendly, courteous and the reason I have had a few BMW’s in my garage. He makes it so easy to buy or lease a car. Everyone at the dealer is a pleasure to work with, this is the reason they have grown into the dealership that BMW of Cincinnati North has become. I am proud to recommend this dealer to anyone looking for a BMW. More

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Great customer service Wow! I am currently driving a new 2017 X5 from BMW of Cincinnati North. This is my third BMW from this dealership. In the past, I purchased an X3; mos Wow! I am currently driving a new 2017 X5 from BMW of Cincinnati North. This is my third BMW from this dealership. In the past, I purchased an X3; most recently, I have leased two X5s. I love the X5! It’s the perfect size for my needs. I rely on the safety features as well as the vehicle’s outstanding performance. The look and size of the car has kept me coming back to it. While the car is outstanding, the primary reason I return to this dealership is working with Clay Moorhead, Internet Sales Manager. I found Clay to be friendly, knowledgeable and honest in his dealings with me. He has great patience, as I tend to ask a lot of questions. Clay spent a good deal of time with me when I bought my first X3. When I was ready for the next step up, Clay guided me through my options. I took a loaner X5 for the weekend and was sold on it! Clay is more than a sales manager to me, he’s become a trusted friend. I will continue to work with him in the future. My brother has also purchased 2 BMWs from Clay – we think he’s great! I also want to give a “shout out” to all the staff I encounter when I am at the dealership. Everyone in the service department is very polite and friendly. The two Chris’s in the department are welcoming and personable. The customer service is outstanding. Thanks guys! I appreciate all you do. I am a very satisfied and loyal customer. - Edna Koptish More

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Very poor service I would not recommend anyone to buy a car from these guys. They lied to me twice. I bought 2 cars from them but service is going down hill. I would not recommend anyone to buy a car from these guys. They lied to me twice. I bought 2 cars from them but service is going down hill. More

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