Claudia Mossbrucker

I was in the market for a new car this winter, knowing my current car, with 187k miles, likely wouldn’t make it through the season without costly maintenance. While addressing a recall on my car, I decided t current car, with 187k miles, likely wouldn’t make it through the season without costly maintenance. While addressing a recall on my car, I decided to explore what a new Toyota might cost since I’ve always been partial to the brand. That’s when I had the pleasure of working with Claudia at Kolosso Toyota. She struck the perfect balance of being persistent yet respectful of my time. At no point did I feel rushed or stressed while working with her. In fact, the very first car she showed me ended up being the one I purchased! My experience with Claudia was a breath of fresh air compared to past car-buying experiences, where I’ve felt belittled and upset. Here, it was the complete opposite. Claudia and the team took the time to listen to my concerns, worked with me on a deal, and never made me feel like I didn’t know what I was doing. When I received my car, it was detailed to perfection and looked brand new. Claudia went above and beyond, even sitting down with my fiancé and me while we waited to chat about weekend plans and offer dinner recommendations. She also helped me figure out the best way to sell my old car, as their trade-in offer didn’t meet my expectations. That level of care and honesty is genuine customer service. If you’re lucky enough to work with Claudia, you’ll quickly see her dedication—not just to the brand and her job, but to ensuring you have the best possible experience at Kolosso Toyota. If I had the means, I’d happily buy an entire fleet of cars from her. Kind, compassionate, and fair, Kolosso Toyota doesn’t resort to the “no negotiation” sales tactic. Instead, they collaborate with you to find a price that works—just as it should be. I couldn’t be happier with my purchase and my experience. When you go there, ask for Claudia. Trust me. More

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Even though we didn't purchase a Toyota this time our sales person, Claudia, was wonderful to work with. She was helpful and wanted nothing but a great experience for both me and my wife. Thank you Cla sales person, Claudia, was wonderful to work with. She was helpful and wanted nothing but a great experience for both me and my wife. Thank you Claudia and the best to you in the future We'll be back!! :) More

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