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Heiser Chevrolet Cadillac
West Bend, WI
1,378 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 20, 2024
Had issues with my tailgate opening by itself.
Causing dents in my tailgate. When I showed them they didn't care and that, it was my problem. Very disappointed to say the least.
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by RANDYWOLF38
Verified Customer
Verified Customer
Employees Worked With
Not on here. Don't know name
December 19, 2024
Once the part arrived it was fine.
Unfortunately it took 2 months. In addition to the 8 months I had to wait for the delivery of the truck. Unacceptable.
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by ENGELDDS
December 19, 2024
Horrible.
Worst factory service experience I have ever had. Will never refer. Will never return.
More
by wab7093
Verified Customer
Verified Customer
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Photos & Amenities
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Shuttle Service
- Vending Machines
- Home Delivery
- No Contact Transactions
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
