Clarence Carpenter
Clarence Carpenter at Suburban Volkswagen of Farmington Hills

Clarence Carpenter

VW Brand Specialist

Suburban Volkswagen of Farmington Hills

37911 Grand River Avenue
Farmington Hills, MI 48335

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14 Reviews
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14 Reviews

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14 Reviews of Clarence Carpenter

December 21, 2023

Dealership Rating
Employee Rating

Clarence is the most dedicated person I have ever come accross especially in the auto sales industry. He goes above and beyond to make sure every customer is in the right car and gets the best possible d More

by Roblo6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Clark, Joshua Odoerfer

Dec 23, 2023

Suburban Volkswagen of Farmington Hills responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2023

Dealership Rating
Employee Rating

Suburban VW is a great dealership, this is the third car i have purchased from them and i will keep going back. More

by cpaskevicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Bazzi , Walter Houk, Mike Mikha

Jun 19, 2023

Suburban Volkswagen of Farmington Hills responded

Thank you for your loyalty and the kind words!

February 09, 2023

Dealership Rating
Employee Rating

Mayce made this process so PLEASANT and easy! She didn’t try to pressure me, didn’t question my numbers and treated me with respect from the moment I walked in the door. I have been doing my ho More

by kimberlyeblaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mayce Bazzi, Walter Houk

Feb 12, 2023

Suburban Volkswagen of Farmington Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Volkswagen of Farmington Hills! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2023

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Employee Rating

She give support during the approval phase and deliver the car properly so helpful and kind focused on customer service More

by Nizrenaud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Bazzi , Mayce Bazzi, Nicholas Dingman

Feb 08, 2023

Suburban Volkswagen of Farmington Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Volkswagen of Farmington Hills. If you have any further questions, please give us a call. We're always happy to help!

November 09, 2022

Dealership Rating
Employee Rating

Clarence got back to me quickly and provided me with the information I was looking for about the car I was interested in. His handling of the process of buying the car was effortless. More

by toddrtomek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter Houk, Mike Mikha, Matthew Tomek

Nov 12, 2022

Suburban Volkswagen of Farmington Hills responded

Hi, thank you so much for your positive comments about Suburban Volkswagen of Farmington Hills!

Nov 12, 2022

toddrtomek responded

No problem. I enjoyed the buying experience and was treated like a valued customer. I’ll certainly come back when I’m looking for my next car.

October 17, 2022

Dealership Rating
Employee Rating

Clarence Carpenter is the epitome of car salesman. Not only is Clarence extremely knowledgeable about the product, he is one of the friendliest and likable individuals I have ever met. If you are lo More

by Kaitlyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Dingman

Oct 19, 2022

Suburban Volkswagen of Farmington Hills responded

We can't wait to see you again, have a great day.

June 05, 2022

Dealership Rating
Employee Rating

I worked with Clarence and he was so helpful making my lease experience smooth and painless as I navigated moving across the country and needing a vehicle during a crazy car buying time. Highly recommend More

by NateKarlyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Suburban Volkswagen of Farmington Hills responded

Natekarlyle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Volkswagen of Farmington Hills.

April 28, 2020

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Employee Rating

Clarence will keep you coming back to him car after car!!! We purchased three vehicles from Clarence Carpenter in 4 years. He is extremely knowledgeable, passionate, and driven by customer service. I have reco More

by Robert & Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2020

Suburban Volkswagen of Farmington Hills responded

Robert & Dee, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Clarence at Suburban Volkswagen of Farmington Hills. Thank you again for your kind review! Che' Shaydak GSM/ROM

September 15, 2019

Dealership Rating
Employee Rating

MOST CARING We have been customers of Suburban VW since 2008 and have enjoyed the high level of professionalism and care they provide. Clarence Carpenter exempli More

by Roblo6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maureen Kelley

Sep 19, 2019

Suburban Volkswagen of Farmington Hills responded

Roblo6, thank you for your kind words and this wonderful review! We are happy to pass along your comments to Clarence and the team here at Suburban Volkswagen of Farmington Hills! Che' Shaydak GSM/ROM

February 26, 2019

Dealership Rating
Employee Rating

Clarence Carpenter is Organized, Knowledgeable & Just great! Good day, I would highly recommend Clarence to anyone looking for a new or used Volkswagen. Hope you enjoy your experience with him as well. I en More

by njshoe25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2019

Suburban Volkswagen of Farmington Hills responded

Njshoe25, thank you for your kind review; we are happy to pass along your comments to Clarence and the team here at Suburban Volkswagen of Farmington Hills! Hello We appreciate you taking the time to leave us this feedback. Che' Shaydak GSM/ROM

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