Cisco Lugo
Cisco Lugo at Southern Acura Newport News
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Cisco Lugo

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
233 Reviews
4.9

233 Reviews

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233 Reviews of Cisco Lugo

March 05, 2025

Dealership Rating
Employee Rating

Excellent customer service. A very smooth interaction. Service was quick. Thank you for also sharing your shuttle service. More

by rvsnipes1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

March 04, 2025

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Great service. Always friendly and greet you with a smile. Been coming for plenty of years. More

by YOLINDAT
Service Price Transparency
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Recommend Dealer
Yes

March 04, 2025

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Very welcoming professional and organized staff I are very helpful . We are kept informed of the service being provided. The dealership is well maintained. More

by anointed717
Service Price Transparency
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Recommend Dealer
Yes

March 03, 2025

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I needed to get my battery changed. It was a simple and quick process.Thanks. More

by EMMANUEL.BOOTH
Recommend Dealer
Yes

March 03, 2025

Dealership Rating
Employee Rating

Always professional and on time. Clean facilities. The service was excellent and always no surprises. Thank you. More

by JULIEJOE86
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Recommend Dealer
Yes

March 02, 2025

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Great customer service, attention to detail, fast service with great communication. This is the standard More

by solomongorgani
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Recommend Dealer
Yes

Other Employees Tagged: John Price

March 02, 2025

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Employee Rating

The service advisor heard my concerns and was able to get my vehicle in same day. I received am easy to understand diagnosis of the problem then had my vehicle serviced and back to me by COB. Both Cisco and More

by lvnhpns
Service Price Transparency
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Recommend Dealer
Yes

February 28, 2025

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Excellent communication and service Service advisor kept us updated and informed frequently about the status of our vehicle More

by Ejschwartz41
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Recommend Dealer
Yes

February 28, 2025

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I had great customer service They took great care of me and all my needs I would recommend them to anyone Thank you More

by Angela
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

February 28, 2025

Dealership Rating
Employee Rating

Even though they were fast but I must say this that I have to ask them for my automobiles diagnostic information after 2:30 hours. Efficiency need to be improved More

by AZIZ.KHAWAJA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica was helpful

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