Cisco Lugo
Cisco Lugo at Southern Acura Newport News
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Cisco Lugo

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
193 Reviews
4.9

193 Reviews

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193 Reviews of Cisco Lugo

January 30, 2025

Dealership Rating
Employee Rating

Great service, and even better Customer Service because of Service Advisors Jessica, Cisco, and Kevin. More

by da1taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

January 30, 2025

Dealership Rating
Employee Rating

Great service. Would recommend and refer friends. Would be a return customer. Every one is polite More

by leejones504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

January 30, 2025

Dealership Rating
Employee Rating

I took my car in for an estimate to repair a broken passenger rear view mirror. The entire staff was courteous and gave me what I felt like was a reasonable quote for repairs. I scheduled it within two More

by PRAYSHSNAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

January 30, 2025

Dealership Rating
Employee Rating

Take care of us every time. Awesome customer service. Keep up the good work. Knowledgeable More

by carlos.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2025

Dealership Rating
Employee Rating

Appreciate them getting me in last second and having my tires in stock. Thanks Kevin More

by sethjogarcias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

January 30, 2025

Dealership Rating
Employee Rating

The service center is always helpful in helping me gain apppointments on my schedule and getting me out as qickly as possible. The personnel make me feel confident about returning here to service my RDX in More

by mbecouvarakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 28, 2025

Dealership Rating
Employee Rating

I purchased a vehicle from this dealership and they put that I had an electric vehicle instead of gas on my registration paperwork. I have contacted them multiple times for assistance and still have not re More

by pearl_williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daryl Hoe

January 27, 2025

Dealership Rating
Employee Rating

Polite, friendly, efficient, accommodating to my time restrictions. I was happy with the service. I received More

by MARYLOUISES1519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darryl in sales

January 27, 2025

Dealership Rating
Employee Rating

I'm still waiting for the back ordered mirror, but they were able to get me in for the recall quickly and were friendly and efficient. More

by robynrosenthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

January 27, 2025

Dealership Rating
Employee Rating

Very professional and respectful! Service department best around ,would not take my car to nobody else but this dealership! More

by Russ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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