Cisco Lugo
Cisco Lugo at Southern Acura Newport News
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Cisco Lugo

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
156 Reviews
4.9

156 Reviews

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156 Reviews of Cisco Lugo

January 04, 2025

Dealership Rating
Employee Rating

They are professional. Organised. And prompted., clean inside the building.all about helping the people. More

by WTB10191
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

January 03, 2025

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This is a very nice dealership. Scheduling appts are easy and the service department advisors are excellent. Everyone is extremely courteous More

by Sue
Service Price Transparency
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Recommend Dealer
Yes

January 03, 2025

Dealership Rating
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Service is always great. The appointment process was quick, easy and efficient. The staff is friendly, and the waiting area is comfortable with free refreshments. More

by drcoburn7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

January 02, 2025

Dealership Rating
Employee Rating

I had my 2007 RDX. in for VA SAFETY INSPECTION and routine service on Friday 12/27. I worked with Jessica Goodale she was very professional/knowledgeable. I was extremel More

by 2WJONESJR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

January 01, 2025

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Great customer service and work on my vehicle! I also received a car wash as well. More

by STEVENSCRAIGE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

January 01, 2025

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I’ve had my suv serviced here since I purchased it in 2018 when it was Hall. The service staff has always been friendly and professional! More

by THREETCHA1
Service Price Transparency
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Recommend Dealer
Yes

December 28, 2024

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Good customer service. It was very easy to schedule an appointment online and my vehicle was serviced on-time. More

by DONQ_MILLER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek , Jessica Goodale

December 28, 2024

Dealership Rating
Employee Rating

Great place to receive top notch service for your vehicle. Cisco . He’s one of my favorite advisors. He keeps me informed on all progress of my vehicle, very polite and professional. This is my favor More

by DWANNA33
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 28, 2024

Dealership Rating
Employee Rating

Kevin was awesome kept me informed customer service was phenomenal, courtesy outstanding service thank you Kevin More

by fleming_robin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

December 28, 2024

Dealership Rating
Employee Rating

I have taken my car to this location for years and have always had excellent service! I would recommend you experiencing the difference. Customer for life. More

by ray711241
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

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