Cisco Lugo
Cisco Lugo at Southern Acura Newport News
Refer Me

Cisco Lugo

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.9
153 Reviews
4.9

153 Reviews

Write a Review

153 Reviews of Cisco Lugo

January 02, 2025

Dealership Rating
Employee Rating

I had my 2007 RDX. in for VA SAFETY INSPECTION and routine service on Friday 12/27. I worked with Jessica Goodale she was very professional/knowledgeable. I was extremel More

by 2WJONESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

January 01, 2025

Dealership Rating
Employee Rating

Great customer service and work on my vehicle! I also received a car wash as well. More

by STEVENSCRAIGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

January 01, 2025

Dealership Rating
Employee Rating

I’ve had my suv serviced here since I purchased it in 2018 when it was Hall. The service staff has always been friendly and professional! More

by THREETCHA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2024

Dealership Rating
Employee Rating

Good customer service. It was very easy to schedule an appointment online and my vehicle was serviced on-time. More

by DONQ_MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek , Jessica Goodale

December 28, 2024

Dealership Rating
Employee Rating

Great place to receive top notch service for your vehicle. Cisco . He’s one of my favorite advisors. He keeps me informed on all progress of my vehicle, very polite and professional. This is my favor More

by DWANNA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2024

Dealership Rating
Employee Rating

Kevin was awesome kept me informed customer service was phenomenal, courtesy outstanding service thank you Kevin More

by fleming_robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

December 28, 2024

Dealership Rating
Employee Rating

I have taken my car to this location for years and have always had excellent service! I would recommend you experiencing the difference. Customer for life. More

by ray711241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

December 25, 2024

Dealership Rating
Employee Rating

Service department very polite explained Work done . They were also efficient in a timely manner. More

by youngjoyce86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 24, 2024

Dealership Rating
Employee Rating

Courteous staff, good service, explained what needed to happened and the cost associated in advance. More

by lvnhpns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 24, 2024

Dealership Rating
Employee Rating

Outstanding service and customer service . Mr. Cisco Lugo did a great job booking an appointment for me. More

by ODRA7290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

1
...

Dealership Inventory (128 Vehicles)

new 2025 Acura RDX car, priced at $46,650
2025 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura ZDX car, priced at $69,207
2024 Acura ZDX
new
Cosmic Black exterior
Automatic
All-wheel Drive
used 2024 Acura MDX car, priced at $43,817
2024 Acura MDX
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Acura TLX car, priced at $47,195
2025 Acura TLX
new
Majestic Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Acura MDX car, priced at $57,650
2025 Acura MDX
new
Lunar Silver Metallic exterior
Automatic
Front-wheel Drive
used 2023 Acura MDX car, priced at $43,958
2023 Acura MDX
used
Lunar Silver Metallic exterior
FWD