Cisco Gonzalez
Cisco Gonzalez at Quebedeaux Buick-GMC

Cisco Gonzalez | Page 20

New Car Manager

Quebedeaux Buick-GMC

3566 E Speedway Blvd
Tucson, AZ 85716

4.7
299 Reviews
4.7

299 Reviews

Write a Review

Dealership Experience

8 yrs, 10 mos

Industry Experience

26 yrs, 10 mos

299 Reviews of Cisco Gonzalez

September 19, 2021

Dealership Rating
Employee Rating

Don was very good about answering all our questions and walking us through the process of purchasing the 2018 GMC pickup. He was supposed to set us up with an appointment for the tire module reset and a sm More

by lindasimondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Edwards

Sep 21, 2021

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review, Linda. We appreciate your feedback as it helps us grow and improve as a dealership. We will be sharing your comments with our team. Best, The Quebedeaux Buick GMC Team.

August 14, 2021

Dealership Rating
Employee Rating

Using a plug instead of replacing an already questionable tire is not good customer service. Brandon sucks. Had to get tire from Discount Tire...pricing More

by LISABASS201368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chet Williams , Brandon

Aug 16, 2021

Quebedeaux Buick-GMC responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Best, The Quebedeaux Buick GMC Team.

Aug 16, 2021

LISABASS201368 responded

I'll not recommend the service center. The only helpful one there was Tony. The sales department did their best to accommodate. One sale fell through and I was able to get a better deal on a newer vehicle. The service center needs to do better.

August 11, 2021

Dealership Rating
Employee Rating

Excellent team to work with and great service. Everyone was helpful, knowledgeable and courteous. I got a great deal on two of my recent purchases More

by MVALEN9292
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Villamil, Adam Hensley, Don Edwards, Chet Williams , John Cotter, John Fiore, Jon Hicks, Jesus Valenzuela

Aug 16, 2021

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

August 04, 2021

Dealership Rating
Employee Rating

Is grate people nice communication and Luis Navarro was a grate sales person I’ll recommend to buy a car or truck. Is my third truck in this dealership. Tnks sisco for your help More

by obed
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis navarro

Aug 06, 2021

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Quebedeaux Buick GMC Team.

August 02, 2021

Dealership Rating
Employee Rating

They didn't offer a test drive. And when I signed my paperwork called me to pick up a 2nd key then tried to take the vehicle back stating they didn't get financing. This dealership is a joke. I would no More

by rsaucedo82
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rafael Villamil

Aug 16, 2021

Quebedeaux Buick-GMC responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation. Best, The Quebedeaux Buick GMC Team.

July 30, 2021

Dealership Rating
Employee Rating

Heidi was great to work with, no high pressure and got the deal done. Rafael was efficient with the paperwork and worked with me on the needs to get this done More

by PAPA_WALKER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Villamil , Heidi, not sure who was in the fish bowl

Aug 04, 2021

Quebedeaux Buick-GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, The Quebedeaux Buick GMC Team.

July 26, 2021

Dealership Rating
Employee Rating

Service department is terrible, new car bought on a Saturday agreed to pick up on Tuesday at 11:30 we arrived at 11:30 and still had to wait 3 hours before car was ready. Also check the paperwork close More

by GPAREJKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 16, 2021

Quebedeaux Buick-GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. We want to amend the situation. Best, The Quebedeaux Buick GMC Team.

Aug 16, 2021

GPAREJKO responded

How do you amend not having a new car ready when the customer gave you 2 days to get it serviced and washed.

July 17, 2021

Dealership Rating
Employee Rating

The young guy who helped us was great very professional told us how long it would take and he was right on very good guy More

by charlesmellon57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Fulda, Adam Hensley , C4 Analytics, Alex Lansdowne, Edmond Leon, Brian Medina

Jul 22, 2021

Quebedeaux Buick-GMC responded

Charles, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, The Quebedeaux Buick GMC Team.

July 16, 2021

Dealership Rating
Employee Rating

It was a great buying experience here Quebedeaux. Norma was my salesperson and she did great job helping find the right truck and being thorough and attentive with my needs. I had a great experience here a More

by emmettuzeta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norma Contreras

Jul 22, 2021

Quebedeaux Buick-GMC responded

Emmett, we loved reading this review! Happy customers are our aim, and it appears Norma really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Best, The Quebedeaux Buick GMC Team.

Jul 22, 2021

emmettuzeta responded

Yes Norma was amazing I’m glad she helped me out and Cisco was awesome as well I’m very happy with my buying experience here, and I’m loving the truck!

July 05, 2021

Dealership Rating
Employee Rating

Very bad service they take to manny days to have the car ready More

by maria.dlacerda110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brenden Fulda, Adam Hensley , C4 Analytics, Alex Lansdowne, Edmond Leon, Brian Medina

Jul 09, 2021

Quebedeaux Buick-GMC responded

Maria, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. We would like to begin to move forward in a positive direction. Best, The Quebedeaux Buick GMC Team.

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