Very quick and thorough service for my GTI.
Cindy from sales was extremely nice and took her time to show us around.
Cindy from sales was extremely nice and took her time to show us around.
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by alan.mathis
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for the great review! We’re thrilled to hear that you had a quick and thorough service experience with your GTI. We’re also glad Cindy took the time to make you feel welcome and show you around! We’ll be sure to share your kind words with her. We truly appreciate you choosing O’Steen VW of Valdosta and look forward to serving you again in the future!-AS
Best new car buying experience I’ve had.
Cindy was upbeat, friendly, professional and extremely knowledgeable. This dealership was straightforward and did not subscribe to the typical game
Cindy was upbeat, friendly, professional and extremely knowledgeable. This dealership was straightforward and did not subscribe to the typical games that can make a car purchase a miserable experience. Top notch experience across the board and a better price by far than the nearest competitors.
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by drsullivan83
Aug 13, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for sharing your outstanding experience! We’re thrilled to hear that Cindy made your car-buying experience enjoyable, straightforward, and stress-free. Her upbeat personality, professionalism, and knowledge are truly valuable to our team. We’re also grateful to know that our transparent approach and competitive pricing made such a positive impression. Thank you for choosing O'Steen VW of Valdosta—we hope you enjoy your new vehicle!-AS
I had an outstanding experience working with Cindy!
She made me feel comfortable from the moment I walked in! She was professional and knowledgeable but she kept the experience fun!
She made me feel comfortable from the moment I walked in! She was professional and knowledgeable but she kept the experience fun!
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by Kimberly Beard
Other Employees Tagged:
Will Winser
Aug 13, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review Kimberly! We’re thrilled to hear that Cindy made you feel comfortable from the moment you walked in. Her professionalism, knowledge, and fun personality truly make her a pleasure to work with. We’ll be sure to share your kind words with her. Thank you for choosing O'Steen VW of Valdosta, and we hope to see you again!-AS
Both Cindy and Earl and the entire staff were very
helpful and gave a great friendly environment throughout the entire process.
helpful and gave a great friendly environment throughout the entire process.
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by kharrell0629
Aug 05, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for taking the time to share your experience! We are thrilled to hear that Cindy, Earl, and the entire team provided you with a helpful, friendly, and welcoming experience from start to finish. Creating a comfortable and enjoyable process for our customers is always our goal. We truly appreciate your business and thank you for choosing O’Steen VW of Valdosta! We look forward to serving you again in the future.-AS
Cindy was great.
She worked hard to find the perfect car for my wife. She listened to what my wife wanted and my budget and nailed it. If you are looking for a new
She worked hard to find the perfect car for my wife. She listened to what my wife wanted and my budget and nailed it. If you are looking for a new car, Cindy is your girl.
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by billidkkid
Aug 04, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for the fantastic review! We're thrilled to hear that Cindy provided such a great car-buying experience. Listening to our customers' needs and finding the perfect vehicle within budget is exactly what we strive for, and we're so glad Cindy was able to do just that for you and your wife.
Congratulations on the new car, and thank you for trusting O'Steen Volkswagen of Valdosta! We truly appreciate your recommendation and look forward to seeing you both again in the future. Enjoy the ride! 🚗😊-AS
Cindy is amazing!
We had a timeline to get a vehicle due to my previous one being totaled. And we also had a strict budget as this was not planned. Cindy and the fina
We had a timeline to get a vehicle due to my previous one being totaled. And we also had a strict budget as this was not planned. Cindy and the finance department worked with the bank and got them to get where we needed to be! She kept us updated as it was being serviced for sell. She also made it so easy for us since we are across the state line! 10/10 recommend Cindy!
Amber N., however, was sent a VERY unprofessional text to me. It was very random, poor grammar, and had not context. She texted “ it going to take someone with over 700 credit score to purchase that vehicle”. This was after I completed a credit application ONLY to help my husband with his income because I actually make more than him. I already knew I did not have good credit, thanks to Covid and everything being in my name then. So, I can only assume she was referring to the Expedition Max that we were interested in and not the Subaru that she was wanting to sell us that did not fit my families needs! When I asked who this was, she never responded. All I have to say to her now is look who DID get THAT vehicle without a 700 credit score! I also got it in my price range for a shorter term than I had expected as well. So, a win all around for ME! Someone without a 700 credit score. I pray one day you learn some couth, and never again judge someone by their credit score!
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by Rene S
Aug 01, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for taking the time to share your experience. First and foremost, we're so glad Cindy and our Finance team were able to help you find the right vehicle while staying within your budget during what we know was a stressful time. It's wonderful to hear that Cindy kept you informed throughout the process and made everything as convenient as possible, even from across the state line. We'll be sure to recognize her for providing the outstanding customer service she strives for every day.
We're also sorry to hear about your interaction with Amber and appreciate you bringing it to our attention. The experience you described does not reflect the level of professionalism or communication we expect from our team. Your feedback is important, and we will review it internally to ensure every customer is treated with the respect and courtesy they deserve.
Congratulations on your new vehicle! We're grateful you gave us the opportunity to earn your business, and we wish you and your family many happy and safe miles ahead.-AS
Cindy is amazing!
! I just bought my first Volkswagen….. a 2026 Atlas. She was so personable and we truly connected through the process. I test drove two different mode
! I just bought my first Volkswagen….. a 2026 Atlas. She was so personable and we truly connected through the process. I test drove two different models and she totally explained and pointed out all the options for each model. I never felt pressured or that I was taking up her time. She even worked with the finance department to get me numbers on both vehicles and was very fair with my trade. I ended up finding the Atlas I loved and was right for me. She knew my selection wouldn’t be right until I knew I loved it. Thank you Cindy for your guidance, wealth of knowledge and for providing a true personal experience before, during and after buying my Atlas. We are at the beach now and I felt so comfortable driving it and love the space needed for a beach trip. You and your team are great assets to the OSteen Volkswagen Dealership! Looking forward to our continued relationship over the years as we take care of my Atlas.
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by ccwright2203
Jul 18, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for sharing such a wonderful review! We are thrilled to hear that Cindy made your first Volkswagen purchase such a memorable and enjoyable experience. Buying a new vehicle is a big decision, and we love hearing that Cindy took the time to listen, answer your questions, and help you explore all of your options without ever making you feel pressured.
It’s fantastic to know that she went above and beyond to make sure you found the perfect Atlas for your needs and that you felt confident and comfortable throughout the entire process. We’ll be sure to share your kind words with Cindy—she will truly appreciate knowing that her dedication and personal approach made such an impact.
Congratulations on your new 2026 Volkswagen Atlas! We’re so happy to hear it’s already making your beach trips more enjoyable. Thank you for choosing O’Steen Volkswagen of Valdosta and for welcoming us into your automotive journey. We look forward to taking great care of you and your Atlas for many years to come!-AS
I had an amazing experience buying my car!
My Cindy was incredibly kind, knowledgeable, and patient throughout the entire process. I was at the dealership all day, and she never made me feel r
My Cindy was incredibly kind, knowledgeable, and patient throughout the entire process. I was at the dealership all day, and she never made me feel rushed or pressured. She took the time to answer all of my questions, explained everything clearly, and made sure I was comfortable every step of the way. Her professionalism and outstanding customer service made what could have been a stressful day a great experience. I highly recommend asking for her if you're looking to buy a vehicle. Thank you for making my car-buying experience such a positive one!
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by Mmadia
Jun 30, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for sharing your experience with us! We’re thrilled to hear that you had such an amazing car-buying journey and that Cindy took such great care of you throughout the entire day. Her kindness, patience, and professionalism truly reflect the standard we strive for at O’Steen VW Of Valdosta, and it means a lot to hear she made the process comfortable and pressure-free for you. Buying a vehicle should always feel clear, supportive, and enjoyable, and we’re so glad that was your experience. We’ll be sure to share your kind words with Cindy and the entire team. Thank you again for your recommendation and for choosing O’Steen VW Of Valdosta—we truly appreciate you and look forward to serving you again in the future! 🚗-AS
We recently purchased a 2026 VW Atlas, and the entire
experience was outstanding from start to finish. Cindy was an amazing salesperson—she never pressured us into buying and took the time to make sure w
experience was outstanding from start to finish. Cindy was an amazing salesperson—she never pressured us into buying and took the time to make sure we were comfortable and informed throughout the process. She even gave us a thoughtful personal gift, which was such a kind and memorable touch. Cindy also showed us several helpful tips and neat features of the Atlas, making sure we felt confident before driving away.
Amber, the New Car Manager, was also wonderful to work with. She was very friendly and helped throughout the process. Her support and professionalism helped make everything go smoothly.
Will, the Financial Services Manager, was equally wonderful to work with. He was easy to talk to, answered all of our questions, and provided expert advice on protection services for our new vehicle without making us feel pressured.
The professionalism, knowledge, and genuine care we received made this a great car-buying experience. We would absolutely purchase another vehicle from them and highly recommend both Cindy and Will to anyone looking for a new car!
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by Zana Martin
Other Employees Tagged:
Amber N
, Will
Jun 23, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review and for choosing O'Steen Volkswagen of Valdosta for your new 2026 Volkswagen Atlas!
We're thrilled to hear that Cindy, Amber, and Will made your experience exceptional from start to finish. Cindy truly has a passion for helping customers, and we're delighted that her thoughtful, no-pressure approach, personal touch, and product knowledge helped make your purchase both enjoyable and memorable.
We're also proud to hear that Amber's support and professionalism helped ensure a smooth process, and that Will took the time to answer your questions and provide valuable guidance while making you feel comfortable every step of the way.
At O'Steen Volkswagen of Valdosta, our goal is to create a transparent, stress-free, and enjoyable buying experience, and we're honored to know our team delivered that for you. Congratulations on your beautiful new 2026 Atlas! We sincerely appreciate your recommendation and look forward to serving you for many years to come.
Welcome to the O'Steen Volkswagen of Valdosta family!-AS
Very friendly and professional, and I love the fact they
left me look and then come to them when I had questions. Amber and Earl were great and Cindy was great at helping me with the App. The only issue we
left me look and then come to them when I had questions. Amber and Earl were great and Cindy was great at helping me with the App. The only issue we had was with the detailing of my vehicle. When I got it deliver from the dealership the hood and other areas had spots, swirls and look like dust under the clear coat they put on. Earl said he would have it taken care of when I came back the following Friday. They detailed it but in the sun i could not tell it still had the same issues but when i got home and my husband and I looked at it and was still messed up and the windshield inside and out look like someone just swirl a rage around with dirt water.
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by k24butlerhome
Verified Customer
Verified Customer
Jun 16, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for taking the time to share your feedback.
We’re very glad to hear that Amber, Earl, and Cindy provided you with a friendly and professional experience and were helpful throughout your visit, including assisting with the app and giving you space to shop comfortably.
However, we are very sorry to hear about the concerns with the detailing and the condition of your vehicle after delivery. That is certainly not the standard we aim for, especially after it was addressed once already. We understand how frustrating it is to still see those issues, and we truly appreciate you bringing it back to our attention.
Earl and our team would like the opportunity to take another look and make this right for you. Please reach out so we can schedule a time to properly correct the detailing and ensure your vehicle meets the standard you expected when you left our dealership.
We appreciate your honesty and your business, and we look forward to resolving this for you.-AS