Best new car buying experience I’ve had.
Cindy was upbeat, friendly, professional and extremely knowledgeable. This dealership was straightforward and did not subscribe to the typical game
Cindy was upbeat, friendly, professional and extremely knowledgeable. This dealership was straightforward and did not subscribe to the typical games that can make a car purchase a miserable experience. Top notch experience across the board and a better price by far than the nearest competitors.
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by drsullivan83
Aug 13, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for sharing your outstanding experience! We’re thrilled to hear that Cindy made your car-buying experience enjoyable, straightforward, and stress-free. Her upbeat personality, professionalism, and knowledge are truly valuable to our team. We’re also grateful to know that our transparent approach and competitive pricing made such a positive impression. Thank you for choosing O'Steen VW of Valdosta—we hope you enjoy your new vehicle!-AS
Cindy is amazing!
We had a timeline to get a vehicle due to my previous one being totaled. And we also had a strict budget as this was not planned. Cindy and the fina
We had a timeline to get a vehicle due to my previous one being totaled. And we also had a strict budget as this was not planned. Cindy and the finance department worked with the bank and got them to get where we needed to be! She kept us updated as it was being serviced for sell. She also made it so easy for us since we are across the state line! 10/10 recommend Cindy!
Amber N., however, was sent a VERY unprofessional text to me. It was very random, poor grammar, and had not context. She texted “ it going to take someone with over 700 credit score to purchase that vehicle”. This was after I completed a credit application ONLY to help my husband with his income because I actually make more than him. I already knew I did not have good credit, thanks to Covid and everything being in my name then. So, I can only assume she was referring to the Expedition Max that we were interested in and not the Subaru that she was wanting to sell us that did not fit my families needs! When I asked who this was, she never responded. All I have to say to her now is look who DID get THAT vehicle without a 700 credit score! I also got it in my price range for a shorter term than I had expected as well. So, a win all around for ME! Someone without a 700 credit score. I pray one day you learn some couth, and never again judge someone by their credit score!
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by Rene S
Aug 01, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for taking the time to share your experience. First and foremost, we're so glad Cindy and our Finance team were able to help you find the right vehicle while staying within your budget during what we know was a stressful time. It's wonderful to hear that Cindy kept you informed throughout the process and made everything as convenient as possible, even from across the state line. We'll be sure to recognize her for providing the outstanding customer service she strives for every day.
We're also sorry to hear about your interaction with Amber and appreciate you bringing it to our attention. The experience you described does not reflect the level of professionalism or communication we expect from our team. Your feedback is important, and we will review it internally to ensure every customer is treated with the respect and courtesy they deserve.
Congratulations on your new vehicle! We're grateful you gave us the opportunity to earn your business, and we wish you and your family many happy and safe miles ahead.-AS
I want to give a huge compliment to Brad who is the sales
person at Osteen VW. He went out of his way. We communication over several weeks to find the perfect vehicle for us. Our transaction was fairly smoot
person at Osteen VW. He went out of his way. We communication over several weeks to find the perfect vehicle for us. Our transaction was fairly smooth and we came to a fair price. I highly recommend him and Leah who is the Internet sales manager. Also Amber negotiated the deal with us to our satisfaction! I highly recommend this dealership for all your vehicle needs.
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by mwallen3
Verified Customer
Verified Customer
Other Employees Tagged:
Brad Pye
, Leah Reynolds
Jul 18, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your fantastic review! We're thrilled to hear that Brad, Leah, and Amber made your vehicle-buying experience such a positive one. It's wonderful to know that Brad stayed in close communication over several weeks to help you find the perfect vehicle, and that Leah and Amber worked together to ensure the entire process was smooth and that you were happy with the final deal.
We'll be sure to share your kind words with all three of them—they'll truly appreciate the recognition. Thank you for your recommendation and for choosing O'Steen Volkswagen of Valdosta. We hope you enjoy your new vehicle, and we look forward to serving you again for many years to come!-AS
We recently purchased a 2026 VW Atlas, and the entire
experience was outstanding from start to finish. Cindy was an amazing salesperson—she never pressured us into buying and took the time to make sure w
experience was outstanding from start to finish. Cindy was an amazing salesperson—she never pressured us into buying and took the time to make sure we were comfortable and informed throughout the process. She even gave us a thoughtful personal gift, which was such a kind and memorable touch. Cindy also showed us several helpful tips and neat features of the Atlas, making sure we felt confident before driving away.
Amber, the New Car Manager, was also wonderful to work with. She was very friendly and helped throughout the process. Her support and professionalism helped make everything go smoothly.
Will, the Financial Services Manager, was equally wonderful to work with. He was easy to talk to, answered all of our questions, and provided expert advice on protection services for our new vehicle without making us feel pressured.
The professionalism, knowledge, and genuine care we received made this a great car-buying experience. We would absolutely purchase another vehicle from them and highly recommend both Cindy and Will to anyone looking for a new car!
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by Zana Martin
Jun 23, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review and for choosing O'Steen Volkswagen of Valdosta for your new 2026 Volkswagen Atlas!
We're thrilled to hear that Cindy, Amber, and Will made your experience exceptional from start to finish. Cindy truly has a passion for helping customers, and we're delighted that her thoughtful, no-pressure approach, personal touch, and product knowledge helped make your purchase both enjoyable and memorable.
We're also proud to hear that Amber's support and professionalism helped ensure a smooth process, and that Will took the time to answer your questions and provide valuable guidance while making you feel comfortable every step of the way.
At O'Steen Volkswagen of Valdosta, our goal is to create a transparent, stress-free, and enjoyable buying experience, and we're honored to know our team delivered that for you. Congratulations on your beautiful new 2026 Atlas! We sincerely appreciate your recommendation and look forward to serving you for many years to come.
Welcome to the O'Steen Volkswagen of Valdosta family!-AS
Very friendly and professional, and I love the fact they
left me look and then come to them when I had questions. Amber and Earl were great and Cindy was great at helping me with the App. The only issue we
left me look and then come to them when I had questions. Amber and Earl were great and Cindy was great at helping me with the App. The only issue we had was with the detailing of my vehicle. When I got it deliver from the dealership the hood and other areas had spots, swirls and look like dust under the clear coat they put on. Earl said he would have it taken care of when I came back the following Friday. They detailed it but in the sun i could not tell it still had the same issues but when i got home and my husband and I looked at it and was still messed up and the windshield inside and out look like someone just swirl a rage around with dirt water.
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by k24butlerhome
Verified Customer
Verified Customer
Jun 16, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for taking the time to share your feedback.
We’re very glad to hear that Amber, Earl, and Cindy provided you with a friendly and professional experience and were helpful throughout your visit, including assisting with the app and giving you space to shop comfortably.
However, we are very sorry to hear about the concerns with the detailing and the condition of your vehicle after delivery. That is certainly not the standard we aim for, especially after it was addressed once already. We understand how frustrating it is to still see those issues, and we truly appreciate you bringing it back to our attention.
Earl and our team would like the opportunity to take another look and make this right for you. Please reach out so we can schedule a time to properly correct the detailing and ensure your vehicle meets the standard you expected when you left our dealership.
We appreciate your honesty and your business, and we look forward to resolving this for you.-AS
Excellent Service from the front door greeting to closing
my car door departing! Cindy, Amber,Will are the dream team!
my car door departing! Cindy, Amber,Will are the dream team!
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by nick@ellastopcorral.com
Verified Customer
Verified Customer
Mar 05, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your kind words! We’re thrilled to hear that Cindy, Amber, and Will made your experience excellent from start to finish — they truly are our dream team here at O'Steen VW in Valdosta! 💛 It means a lot to us that you felt welcomed and well taken care of. We can’t wait to see you again for your next visit!-AS
Extremely helpful and curious with all questions we
asked. I will recommend them to people
asked. I will recommend them to people
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by weinerwitz
Verified Customer
Verified Customer
Other Employees Tagged:
Vincent was our salesperson
Nov 22, 2025 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your kind review! We’re glad to hear that our team was helpful and courteous in answering all your questions. We truly appreciate your recommendation and look forward to assisting you again in the future!-AS
Sales team was very helpful and knowledgeable about the
VW brand and each type of models.
VW brand and each type of models.
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by jmowens1960
Verified Customer
Verified Customer
Nov 10, 2025 -
O'Steen Volkswagen of Valdosta responded
Thank you for your kind feedback! We’re so glad to hear our sales team was helpful and knowledgeable in guiding you through the VW lineup. We appreciate your visit and hope you’re enjoying your new vehicle!-AS