Dealership Experience
6 yrs, 8 mos
Languages Spoken
English
75 Reviews
Write a Review75 Reviews of Cindy Kobiela
December 21, 2024
Getting new front brakes and rotors was quick and painless. The cashier who helped us even looked up a coupon for us and applied it to the final bill, which was very thoughtful and wonderful. Clean l painless. The cashier who helped us even looked up a coupon for us and applied it to the final bill, which was very thoughtful and wonderful. Clean lounge area with free teas and coffees. New brakes work great! More
December 17, 2024
Vehicle inspection missed an oil leak, discovered 3 weeks post service; inspection thoroughness needs improvement post service; inspection thoroughness needs improvement More
Other Employees Tagged: Tony Bonessa
December 08, 2024
Greatest car buying experience ever. The staff is excellent and I couldn’t have asked for a better salesman The staff is excellent and I couldn’t have asked for a better salesman More
Other Employees Tagged: Brittany Vegas, Tony Bonessa, Shane Billings, Laurie Fiorenzo-Kralek, Eric Gdowski, Anthony Mako, Josh Engle, Anthony Rivera, Jori Hazel
November 15, 2024
My most recent experience with Webb Hyundai Highland has been a nightmare. I was giving a loaner that wasn’t throughly looked at before given to me which I’ve had all of 24 hours. There’s no way possible Ci been a nightmare. I was giving a loaner that wasn’t throughly looked at before given to me which I’ve had all of 24 hours. There’s no way possible Cindy could have viewed the vehicle for every flaw with the 1 minute scan around the vehicle that she performed which you guys have on camera. Webb Hyundai needs to get a better procedure in place when loaning a loaner car. CHECKLIST & PICTURES. You guys take pictures of customers vehicle coming in. You should do the same for yours. So basically when i go to return vehicle 3 people go scanning the vehicle and pointing out all type of flaws and basically pinned it on me. I wasn’t giving my paper work or key after the inspection of the vehicle. Jori basically tells me i need to pay for the damages out of pocket or file a claim through my insurance. So because I’m ready to leave at this point they get a quote for their parts department totaling a whooping $2140 for scratches they claimed that wasn’t on the vehicle before giving it to me.. Jori also told me i couldn’t leave until i had a claim number for her. Per Webb they say they didn’t hold my keys hostage if so why was i still there almost 30 mins to a hour after dropping off the loaner. These people really gave me a hard time and Also Hyundai needs to have service advisors go over paperwork in detail instead of them telling you sign here & here because customers don’t know what they’re signing More
Other Employees Tagged: Brittany Vegas, Jori Hazel
October 29, 2024
Quick service and drop off facility is good for customers after putting car for service I will never go anywhere else after putting car for service I will never go anywhere else More
Other Employees Tagged: Brittany Vegas, Jordan Mileusnic, Tony Bonessa, Laurie Fiorenzo-Kralek, Anthony Rivera, Jori Hazel , Kristen
October 27, 2024
The Webb service department in Highland cares about their customers. At any time you can find out about the status of your car. customers. At any time you can find out about the status of your car. More
Other Employees Tagged: Brittany Vegas, Tony Bonessa, Anthony Rivera, Jori Hazel
October 26, 2024
Smooth, prompt work and a friendly atmosphere whenever I get work done at the dealership. get work done at the dealership. More
Other Employees Tagged: Brittany Vegas, Tony Bonessa, Anthony Rivera, Jori Hazel