Cindy Kobiela

They diagnosed the issues which was an unusual one and got the repair parts on order got the repair parts on order More

by rltrznad Verified Customer Verified Customer

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I have decided not to bring my car to this dealership for service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, and this is not the first or second time this has happened. Before I would clean it myself, but this time I went back into the Service Department to let them know and have them clean it. As I was driving away, I noticed dirty fingerprints on the side pane of my driver's door in the inside, and on the outside of my glove box and some of the contents of my glove box on the floor. I keep my car clean inside and out, and have never gotten my cars delivered in this condition from a dealership, except this one. The worst part is when I went in to let them know, the young lady Jori was great; however, the Manager or Assistant Manager had an attitude as if he was being bothered. Instead of apologizing and offering to clean the dirt, he asked if it was salt residue with a nasty attitude. Just ignorant. Even if it was salt residue, which it was not because it was brown and clearly muddy, I didn't bring my car to the dealership that way and it should not have been returned to me that way either. The only ones who are pleasant are the two ladies (Jori and Cindy). The men should learn from them. Overall, terrible customer service in their Service Department, and like all companies, it starts at the top! More

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Cindy Provided great customer support. And is very professional At her job. She provided accurate information regarding our Santa Fe And is very professional At her job. She provided accurate information regarding our Santa Fe More

by aochoaride Verified Customer Verified Customer

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Cindy Kobiela was an excellent Service Rep. ! She made sure I got everything done that was covered under my warranty. and a BIG thanks to the Technician that performed the work, Douglas Yokovich ! She made sure I got everything done that was covered under my warranty. and a BIG thanks to the Technician that performed the work, Douglas Yokovich! I needed several repairs done on my "Heaven" (Hyundai Santa Fe). Backup camera, 2 link stabilizers, wheel alignment, gasket- rocker cover, gasket- fuel pump, and fuel tube assy! Webb Hyundai Highland, GREAT JOB! More

by genneangordon Verified Customer Verified Customer

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It’s the only Hyundai service center in the area so I go there. The service department is on the slower side. A oil change change usually takes almost two hours even with an appointment. The prices are als there. The service department is on the slower side. A oil change change usually takes almost two hours even with an appointment. The prices are also on the more expensive side. More

by melissaderbas Verified Customer Verified Customer

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The purchase and service of my Tucson has been exceptional. Josh, Kevin and Cindy have been great to work with. I will recommend Webb to my friends. exceptional. Josh, Kevin and Cindy have been great to work with. I will recommend Webb to my friends. More

by john_novosel Verified Customer Verified Customer

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Everything was great. I’m really looking forward to my next visit. It was very pleasant and the waiting room was nice and clean. I’m really looking forward to my next visit. It was very pleasant and the waiting room was nice and clean. More

by Shaneb52501 Verified Customer Verified Customer

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Friendly, knowledgeable staff. Clean shop, nice waiting area.. work done quickly and correctly. Always keep you informed as to what is going on with your vehicle. Clean shop, nice waiting area.. work done quickly and correctly. Always keep you informed as to what is going on with your vehicle. More

by ken.tomcsi Verified Customer Verified Customer

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Getting new front brakes and rotors was quick and painless. The cashier who helped us even looked up a coupon for us and applied it to the final bill, which was very thoughtful and wonderful. Clean l painless. The cashier who helped us even looked up a coupon for us and applied it to the final bill, which was very thoughtful and wonderful. Clean lounge area with free teas and coffees. New brakes work great! More

by mwv51 Verified Customer Verified Customer

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Vehicle inspection missed an oil leak, discovered 3 weeks post service; inspection thoroughness needs improvement post service; inspection thoroughness needs improvement More

by cgrayson36 Verified Customer Verified Customer

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