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Cindy Higgins-Regan
Cindy Higgins-Regan at Symdon Motors

Cindy Higgins-Regan

Service Manager

Symdon Motors

2011 Springdale St.
Mount Horeb, WI 53572

4.7
257 Reviews

I grew up in Cary, Illinois and my father was superintendent of line maintenance for Northwest Airlines at O'Hare. He made certain that all three of his children had at least basic automotive skills and didn't hesitate to supervise us with doing our own oil changes and helping him with other vehicle repairs. After moving to the Madison area, I started my career as a motorcycle parts consultant, moving on to an automotive warranty claims administrator, dispatcher, service writer and eventually service manager. I enjoy working with the technicians, service writers, and other staff in a team environment. Our self proclaimed motto is to treat every customer as if it were family coming through the door and give them the fairest price and trusted service that we all should expect.

4.7

257 Reviews

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Dealership Experience

11 yrs, 3 mos

Industry Experience

40 yrs, 4 mos

Languages Spoken

English English

257 Reviews of Cindy Higgins-Regan

November 15, 2024

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Employee Rating

Service was done as promised in the time frame promised. Makes it much easier to plan out my schedule. More

by JAJENSEN2953E
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Recommend Dealer
Yes
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November 15, 2024

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Everything went just as described and that was appreciated. Body work looked great Thank you More

by SWIGDOG21
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris

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November 12, 2024

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They did a great job servicing our Traverse. A loaner vehicle was provided which worked out well. The staff were very friendly and helpful. They answered all my questions. More

by PNAGEL0
Recommend Dealer
Yes
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November 11, 2024

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Service was done quickly and efficiently and waiting area was comfortable. Problem found was not adequately explained More

by grweina
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Recommend Dealer
Yes

Other Employees Tagged: Shane Jenkins

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November 02, 2024

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Excellent customer service, professional technicians that perform exceptional service. Service this good brings return customers to sales! More

by gdisch
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Recommend Dealer
Yes
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October 19, 2024

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I got there on time & they were ready for me. The work was done rapidly & well. I had a question about the truck & got an answer quickly. Very professional. More

by sczooz3175
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Luitjens

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October 18, 2024

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Due to the reaction from my last survey, I don't feel I should comment at all More

by REDROSELORI15
Workmanship
Service Time
Recommend Dealer
No
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October 17, 2024

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Efficient, friendly service. Good workmanship. Easy to get an appointment for service always available dates More

by stamm.mary40
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Regan

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September 27, 2024

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Employee Rating

Came in for an oil changen and was in and out in a short time. More

by SHARONMROSOL
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Service Time
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Recommend Dealer
Yes
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Oct 14, 2024

Symdon Motors responded

Thanks for the 5 star review! It is so helpful for our team and future customers. We will see you next time!

September 21, 2024

Dealership Rating
Employee Rating

Exceptional service and for wiping up any oil spills on the vehicle frame and the engine. In the past it was always done completely. Don't know what happened this time. More

by Jumbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Symdon Motors responded

I'm sorry that this visit did not quite meet our typical high standards! If you notice this in the future, let us know right away, and we will take care of it for you immediately.

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