Cierra Roye
Cierra Roye at Southern Mazda Newport News
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Cierra Roye

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
20 Reviews
4.5

20 Reviews

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20 Reviews of Cierra Roye

April 13, 2025

Dealership Rating
Employee Rating

Very friendly and professional always! Also liked the 4:15 appt slot. Allows me time to get off work and still get my vehicle serviced. More

by Briya74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forget service reps names but both are gems!

April 09, 2025

Dealership Rating
Employee Rating

Went in for my 1 year service free oil change and free stste inspection. Received an excellent rating on my free complete vehicle inspection, in other words everything was in great order. Had my tires rot More

by MARKLEWIS4152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Green, Anton Smith

April 06, 2025

Dealership Rating
Employee Rating

My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More

by Sherrodyoung1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 28, 2025

Dealership Rating
Employee Rating

Cierra and Sierra were both very pleasant and helpful. I would recommend them to my friends. More

by suschef60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

Ayden and Cleon always make sure our service is excellent. Timely and accurate. Thank you. More

by Unknown
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 26, 2025

Dealership Rating
Employee Rating

Lovely people. Great service. Fast. Helpful. Highly recommend this dealer and their fine service department. More

by BarbJ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 19, 2025

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Excellent Service Department. I always get taken care of and have no issues. Thank you. More

by jlfaerge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaylyn Brakefield

Jan 23, 2025

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 19, 2024

Dealership Rating
Employee Rating

Was pleased with the courteous staff and plan to continue to bring in my car there for servicing. More

by PETERPOHORENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards , Aiden

November 26, 2024

Dealership Rating
Employee Rating

Very nice staff. Great communication and service. They update you via video/text when they look at your vehicle. Service is a little pricey, however I would definitel More

by msfoster111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 26, 2024

Dealership Rating
Employee Rating

They were very helpful and met our needs well. Cierra was great and very knowledgeable. More

by sara.lane77
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Sean in finance.

Oct 30, 2024

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

1

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