Cierra Burns
Cierra Burns at Westown Ford Lincoln
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Cierra Burns

Sales

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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5.0
120 Reviews

Hey guys! I am a saleswoman here at our local Ford dealership. I’ve been here since June of 2021, I am 30 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

3 yrs, 6 mos

Specialties & Trainings

Insurance

Computer applications

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5.0

120 Reviews

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120 Reviews of Cierra Burns

November 17, 2024

Dealership Rating
Employee Rating

Cierra was wonderful to work with. She replied quickly when I first reached out and answered all of my questions. She found exactly what I was looking for and made sure I was happy. Sh More

by Morgan Stelling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Responsive to our questions. Caring. And helpful when we needed the car delivered to St. Louis. More

by mgambill99
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey, Wes Cook

November 15, 2024

Dealership Rating
Employee Rating

Cierra was great she went above and beyond to get me the car I wanted More

by Ofishleefish
Recommend Dealer
Yes

November 09, 2024

Dealership Rating
Employee Rating

This dealership cares about your satisfaction and are very attentive in trying to please the customer! More

by tonia.stephenson1964
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann, Pam Birdsell

October 29, 2024

Dealership Rating
Employee Rating

Cierra Burns was amazing to work with at Westtown Ford - so knowledgeable, professional, and friendly. She made the whole experience painless and enjoyable. Cierra went the extra mile to program the car and More

by ppuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann, Pam Birdsell , Also, my service guy was wonderful to work with as well! Michael I believe his name was. He referred me to Cierra!

October 29, 2024

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Employee Rating

They were very helpful. Ciara worked really hard to get me in the perfect car for me. More

by rileyjonathan245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

October 29, 2024

Dealership Rating
Employee Rating

If I could give Cierra 1000 stars I would! She helped me out so much and got me the best deal! The process never felt overwhelming. She was so personable and sweet! More

by alyssabartels24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 29, 2024

Dealership Rating
Employee Rating

I really like Westown Ford the service department has been very good to me Jeremy and Daniel have helped me a lot in getting something fixed I feel I can trust them . I have bought 2 cars there recently More

by ptebow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2024

Dealership Rating
Employee Rating

Cierra was amazing! She not only cared about me needing a reliable vehicle she also took my family size into Consideration as well. This was the best car buying experien More

by smokecloudz88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Stelling

October 22, 2024

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Employee Rating

Very stress free experience. I was out and driving in about an hour’s time More

by falte7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Kokinias, Wes Cook

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