Chuck Serra
Chuck Serra at Hawthorne Chevrolet
Refer Me

Chuck Serra

Commerical Truck Manager

Hawthorne Chevrolet

1180 Goffle Road
Hawthorne, NJ 07506

Contact Me
not yet
rated
25 Reviews
not yet
rated

25 Reviews

Write a Review

25 Reviews of Chuck Serra

December 07, 2024

Dealership Rating
Employee Rating

I bought my truck from Chuck Serra and it was a great experience he was the BEST. I went back for an oil change around September 2024 and was sold about $1,300.00 worth of repairs I did not need on my 20 More

by BillMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Hawthorne Chevrolet responded

It's disappointing to hear about your recent service experience, especially after having a great initial purchase. We strive for transparency and honesty in all our interactions, so it's concerning to learn that you felt otherwise during your visit. If you're open to discussing this further or have any questions, please reach out at your convenience. We'd love the chance to earn your trust back. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

December 04, 2023

Dealership Rating
Employee Rating

Service Department is clean, and the staff is personable, knowledgeable and attentive to customer and vehicle needs. I have been coming here for 10 years and have all three of my Chevrolets serviced here, on More

by Thomas Willis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rivera, John Riley

June 10, 2023

Dealership Rating
Employee Rating

Great service they valued my time and it showed. Process was seamless. Would recommend highly. More

by PATRICK79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carrie Bickford

August 26, 2022

Dealership Rating
Employee Rating

Our service visits are Always handled professionally and our repairs are completed in a timely fashion!! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hoverman, Steve Kochan , Steve Barna, Steve Barna Jr

May 12, 2022

Dealership Rating
Employee Rating

Great people great service class act. Joe and his crew rock Best dealer in New Jersey More

by Nmoretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Decangi, Steve Kochan

April 20, 2022

Dealership Rating
Employee Rating

It was the most awesome experience I’ve ever had purchasing and/or leasing a vehicle. This dealership is the very best. Very knowledgeable and accommodating. More

by VSMERDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Brown, Rich Mongiardo , Jamie Barna

April 11, 2022

Dealership Rating
Employee Rating

Always very helpful and professional when working with my dealer. Been using this dealership for 20 yrs More

by DFBK60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 21, 2022

Dealership Rating
Employee Rating

The people are great. Helpful. Service is fast and friendly had all my paper work done even before I got there. 5 Star More

by SHORTSTOP2NYY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Mongiardo, Gary Monnecka

November 29, 2021

Dealership Rating
Employee Rating

This is my first service at Hawthorne Chevrolet. My service rep was Steve Kochen. Everything seem to be very professional very nice and pleasant atmosphere and my service was really quick. I was very p More

by CILLESISTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Gray, Steve Kochan, John Riley , None known

November 20, 2021

Dealership Rating
Employee Rating

The sales and service staff are very friendly,knowledgeable and accommodating. They provide an enjoyable experience during the purchase and servicing of my vehicles. More

by JFM2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Brown, John Decrocker, Carrie Bickford, Tony Fernandez, John Riley , Steve Barna, Steve Barna Jr, Greg Barbagallo-service- 5 Stars

1

Dealership Inventory (246 Vehicles)

new 2025 Chevrolet Trax car, priced at $26,810
2025 Chevrolet Trax
new
Summit White exterior
Automatic
Front-wheel Drive
used 2019 Chevrolet Silverado 1500 car, priced at $35,555
2019 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Trax car, priced at $26,810
2025 Chevrolet Trax
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
new 2024 Chevrolet Traverse car, priced at $39,250
2024 Chevrolet Traverse
new
Lakeshore Blue Metallic exterior
Automatic
Front-wheel Drive
used 2018 GMC Yukon XL car, priced at $20,000
2018 GMC Yukon XL
used
Satin Steel Metallic exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $50,467
2025 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive