Chuck McCoy
Chuck McCoy at Royal Buick GMC of Tucson
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Chuck McCoy

Service Manager

Royal Buick GMC of Tucson

815 West Auto Mall Drive, Lot A
Tucson, AZ 85705

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4 Reviews
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4 Reviews

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4 Reviews of Chuck McCoy

April 07, 2024

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Employee Rating

The absolute best of the best service experience I have ever recieved. Ryan and Brian are the most exceptional consultants. I had no appointment and they gladly helped me because I was going on a trip the More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Alex. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 15, 2023

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Employee Rating

I was traveling from Los Angeles to Louisiana when my transmission failed and needed to get there for a family emergency Bryan worked extremely hard with his team to get me a great deal and speedy action More

by darrellcarmouche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Van Erem, Ryan Robb

Dec 18, 2023

Royal Buick GMC of Tucson responded

Darrell, thank you for your kind words about Bryan and the rest of the team. I am glad to hear that your emergency situation was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 03, 2023

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Employee Rating

This was our second time doing business here. Matt Kuntz was amazing to work with, very easy to talk to and answered all our questions. I highly recommend Matt to anyone looking to purchase. Than More

by Cyrigolla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Verduzco , Matthew Kuntz

Oct 05, 2023

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 09, 2023

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Employee Rating

We had some complicated electrical problems with our new Canyon. Everyone at Royal was great to work with and always did their best to find hard to get answers and resolve the problems. We appreciate it. More

by bwillmeng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers, Roger Selby

Sep 11, 2023

Royal Buick GMC of Tucson responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Royal Buick GMC Cadillac team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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