Chuck Matlock

The dealership is warm and welcoming. The service department always make sure we are well taken care of. We went today and Jimmy greeted us and got our mileage and then escorted us in to The service department always make sure we are well taken care of. We went today and Jimmy greeted us and got our mileage and then escorted us in to the waiting area and kept us entertained and kept checking on if we needed anything why we waited for our car to be serviced and tires rotated. More

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Emergency Breakdown I want to thank your branch and especially Chuck Matlock, in getting my car towed to your service department and finished the following day, while off I want to thank your branch and especially Chuck Matlock, in getting my car towed to your service department and finished the following day, while offering a shuttle service to get me back to your department in order to pick up my finished car. Being a total emergency, with my alternator quitting, Chuck provided the excellent towing service, Grey's Towing of Havelock, and the shuttle driven by a very pleasant, Calvin. I could not have asked for more. Thank you for this and all prior excellent experiences I have had with your service department. More

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Great and Awesome Service Helped me with my Needs and understood my Financial needs and didn't try to give me something I wasn't going to be able to Afford. Helped me with my Needs and understood my Financial needs and didn't try to give me something I wasn't going to be able to Afford. More

by urbanocon818 Verified Customer Verified Customer

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We bought our second Santa Fe from Hyundai of New Bern. My wife and I have purchased our second Santa Fe from Hyundai of New Bern. We have been very satisfied with our experience with purchasing and servici My wife and I have purchased our second Santa Fe from Hyundai of New Bern. We have been very satisfied with our experience with purchasing and servicing our cars at this Dealership. More

by cpointmarine Verified Customer Verified Customer

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sonata sport Matt was very courteous and helpful. He was Personable and knowledgeable and didn't pressure us to make a decision we might regret. He also took his Matt was very courteous and helpful. He was Personable and knowledgeable and didn't pressure us to make a decision we might regret. He also took his time to show is different models More

by rkrich5466 Verified Customer Verified Customer

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Great experience I am a return customer and this experience was as good as all my other experiences at this dealership. I would recommend this dealership to everyone. I am a return customer and this experience was as good as all my other experiences at this dealership. I would recommend this dealership to everyone. More

by bjkorns Verified Customer Verified Customer

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New Hyundai Sonata The dealership made me a great deal that met the needs of my family and I. I would recommend this dealership to anyone in the market for a vehicle. The dealership made me a great deal that met the needs of my family and I. I would recommend this dealership to anyone in the market for a vehicle. More

by tljonesbama9 Verified Customer Verified Customer

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Very rude poor service Called for warrenty work receptionist was very rude and so was service manager, was pretty much told tuff crap it would be at least two to three month Called for warrenty work receptionist was very rude and so was service manager, was pretty much told tuff crap it would be at least two to three months to get it looked at for a transmission going out and had no loaner car. Went to Stevenson in Jacksonville and received great service. Will never go here or buy from again. More

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Pleasant Experience A pleasant experience once again. It all started 12 years ago dealing with this dealership. And the great workmanship from the service department, and A pleasant experience once again. It all started 12 years ago dealing with this dealership. And the great workmanship from the service department, and my dealings and Chuck. More

by 2castaways Verified Customer Verified Customer

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Great place with great people! I have purchased 3 new cars from this dealership and the people are always nice to work with. I will certainly be back for number 4! I have purchased 3 new cars from this dealership and the people are always nice to work with. I will certainly be back for number 4! More

by b.mcguire77 Verified Customer Verified Customer

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