Chuck Johnson

Everything is great — the employees are very helpful, the facilities are great, and there’s huge inventory. Out sakes person made the transaction very smooth. facilities are great, and there’s huge inventory. Out sakes person made the transaction very smooth. More

Report | Print

Had a great experience with this dealership from sales to finance. The service was outstanding. finance. The service was outstanding. More

by kimkapo Verified Customer Verified Customer

Report | Print

The service was prompt, accurate and helpful. I would refer the staff to friends and neighbors. I would refer the staff to friends and neighbors. More

by rogerdirksen Verified Customer Verified Customer

Report | Print

Excellent experience in all respects. From selection, working out the deal and financing. Fine car. From selection, working out the deal and financing. Fine car. More

by tappyt Verified Customer Verified Customer

Report | Print

My initial experience was good. I then returned to test drive and was sold on the car I chose, but had to fly out the next day. When I returned, I tried to connect with my sales p I then returned to test drive and was sold on the car I chose, but had to fly out the next day. When I returned, I tried to connect with my sales person, but he wasn't returning my attempts at communication. I was puzzled but it was the second time this happened with this person. I finally contacted the dealership management and they aligned me with Ana, obvioulsy one of their best. When I came in, I was treated like a VIP. From that point on, they treat you like a VIP and part of an exclusive Lexus Club . Even after the sale, Ana has followed up with me to ensure my customer experience is going as I had hoped and to see if there is anything she can assist with. More

by KHorner Verified Customer Verified Customer

Report | Print

Good salesman, loan person & tech person. Knowledgeable and experienced with the product and pleasant to deal with Knowledgeable and experienced with the product and pleasant to deal with More

by lalobes Verified Customer Verified Customer

Report | Print

Your staff is so professional . Devyn is so helpfull , along with Lisa and chuck . They all aim to please and are always so courteous! My vehicle was so easy to purchase, i have bee Devyn is so helpfull , along with Lisa and chuck . They all aim to please and are always so courteous! My vehicle was so easy to purchase, i have been doing business with Lexus of Sarasota for over 20 years ❤️ More

by WILDELEXUSKRIS Verified Customer Verified Customer

Report | Print

I big shout out to Sarasota Lexus. I would highly recommend Sarasota Lexus. I went there interested in purchasing a car. I did not need a car, my 2016 RX350 was in perfect condition. I I would highly recommend Sarasota Lexus. I went there interested in purchasing a car. I did not need a car, my 2016 RX350 was in perfect condition. I went there to look and see if they could give me a good deal on a new car. They were able to get my numbers where I wanted them. I purchased a 2024 RX350 Premium and I love it. Austin was very knowledgeable and was great working with him on my purchase. Chuck was also awesome and professional when signing all the paperwork. Jenny set my car up with my phone and reviewed everything with me. Need to go back to get a 2nd lesson because it is overwhelming on everything that this car offers. It's amazing. This will be my 6 Lexus and as long as I continue to afford a Lexus I will not buy anything else. Never had any issues with any of them. Oh forgot Jaden, Jenny was not in and I spoke to a Jaden and he was able to help me over the phone to get my apps back on the screen. If you call with an issue they will get right back to you in a timely manner. More

by tmconley Verified Customer Verified Customer

Report | Print

Found everything about my recent purchase handled by knowledgeable and over the top courtesy ! Will refer and recommend the Sarasota store to all who admire my new car ! The transaction was without flaw knowledgeable and over the top courtesy ! Will refer and recommend the Sarasota store to all who admire my new car ! The transaction was without flaw . Thanks More

Report | Print

Initial observation was Kaleb is young, pressuring potential buyers will be his approach. It was not that way. He showed us what we asked, answered the questions we had or got the answers, and respec potential buyers will be his approach. It was not that way. He showed us what we asked, answered the questions we had or got the answers, and respected our relationship as seniors looking for a new vehicle without being the young pushy salesman we were expecting. Very respectful, helpful and "patient" - I'm not a patient person myself at times and he detected and adjusted to that in a very understanding manner. It was a delight working with Kaleb. And of course Shaun was......ok. Just joking. It was obvious where Kaleb got his manners; Shaun was a pleasure to work with and took care of my wife's and my concerns. Very professional. Chuck was superb. He seemed as excited as us that we were getting a new car. He explained all the processes and options very well and completed the dreaded signing in a methodical, well understood manner so the process was smooth. Jaden's explanation of the car and the features was Outstanding. Even well after closing, he took the time to show us every feature, answer every question, register phone with Lexus vehicle - and he never gave the impression that we were on his time. Super friendly, seemed very knowledgeable, and was very professional. The most pleasant vehicle purchase experience every - and I have had a few. More

by craigbware Verified Customer Verified Customer

Report | Print